Centre Manager & Deputy Manager

The SmartList
Competitive salary
15 Apr 2018
21 Apr 2018
Retail and Sales
Contract Type
Full Time
Job title: Centre Manager & Deputy Manager (Leisure)

Salary: Commensurate with experience + Company Bonus Scheme

Location: Watford, Hertfordshire

Working hours: Permanent, full-time.

We are very excited to be working on behalf of a new indoor climbing concept, combined with a high quality cafe in Hatfield. Our client describes the concept as 'theme park meets climbing wall' and has proved hugely popular at both its existing 3 centres with guests and families.

Our client has established itself as the operator of choice for retail and leisure park landlords and has many potential sites across the UK planned for the future - so come and join them on their journey!

They have exciting opportunity for outstanding candidates who are looking to take their strong experience to new heights as either Deputy Manager or Centre Manager. You will lead and manage a brand new centre based within the Hatfield area.

Key duties to include: Centre Manager & Deputy Manager ( Leisure)-Watford, Hertfordshire

  • Overall responsibility for a team of circa 30 people, comprising both permanent and casual workers;
  • Designing, promoting and instigating activities to maximise revenue;
  • Marketing and promoting the centre to increase footfall and spend;
  • The maintenance of outstanding levels of customer service and care;
  • Overall responsibility for the recruitment, training and rota system for staff;
  • Overall responsibility for security / health and safety and maintenance on site;
  • Full P&L responsibility for the site;
  • Daily, weekly, monthly Reporting to the Company as required;
  • Attendance at Management/-Finance/Marketing/HR meetings when required.

We are looking for a natural leaders who comes from a background in retail, operations, hospitality, educational activity, health club, leisure or overseas seasonal management. This is a role that requires passion, dedication and creativity as well as the operational, financial and mentoring skills required to run a busy facility. Experience in working for a start up company would also hugely beneficial.

Skills and Experience

  • Centre Manager - at least three years' experience gained as a Manager with the ability to lead manage and supervise a team.
  • The ability to maximise sales and manage the financial performance of the centre.
    Financial acumen - controlling the P & L, costs, budgets, GPs', labour, and margins

Both Roles

  • Excellent interpersonal, verbal and written communication skills.
  • A working understanding of centre management, equipment management and staff management including rota management and staff utilisation.
  • Exceptional customer service and engagement skills.
  • Proficient IT skills.
  • Responsible for all centre H&S
  • Ability to multi-task and work in a fast paced leisure setting.
  • An outgoing and enthusiastic personality and a positive attitude.


Salary commensurate with experience and Company Bonus Scheme, Pension Plan for both roles

If yes, please click the "Apply" button today! You will be directed to a short online assessment to support your CV

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