Duty Manager

Recruiter
The SmartList
Location
Crawley
Salary
£15,000 - £19,999
Posted
15 May 2018
Closes
24 May 2018
Contract Type
Permanent
Hours
Full Time
LOCATION: East Grinstead, Sussex (commutable from Crawley, Royal Tunbridge Wells, Haywards Heath)
JOB TITLE: Duty Manager
SALARY & BENEFITS: £18,180 per annum
WORKING HOURS: Full Time (39 hours per week) – will require flexibility with hours and will involve evenings and weekends

THE COMPANY: Our client run a Sports Club which is a not for profit charity established to provide sporting facilities for the community of East Grinstead and the surrounding area. They now seek an experienced and well organised Duty Manager who can deliver excellent customer service to join their existing team.

THE ROLE: As a Duty Manager and as the first point of contact you will be critical in providing a first class customer services experience by welcoming customers positively and ensure efficiency of service and administration at reception. You will report to and work with the Site Manager and the purpose and main responsibilities for this role will be to actively manage and develop and motivate a team of operational staff as well as being responsible for the day to day duty management and ensure the running of the Club is to the highest standard. You will also contribute to and understand the business and budgetary performance of the Club and will be a proactive member of the facility. This could be a great opportunity for a dynamic Supervisor looking to take the next step and become a Manager.

THE CANDIDATE: The successful candidate for the Duty Managers position must have previous in supervising, motivating and leading a team of staff and must also have experience in delivering high levels of customer service, ideally within a similar industry. You will need to be a well organised person who can communicate effectively and take a flexible approach to tasks. You will also need to be flexible with the hours you can work as this role will involve weekends and evenings. Candidates must also have adequate means to commute to East Grinstead so will ideally be drivers with use of their own vehicle.

Key Experience/ Characteristics preferred for the Duty Managers role in East Grinstead (commutable from Crawley, Royal Tunbridge Wells, Haywards Heath) :-

Previous experience in supervising, motivating and leading a team of staff essential
Must have experience in a Customer Focused type role
Good organisational, communication and planning skills essential
Must be able to work evenings and weekends on a rota basis
Must live in or be able to easily commute to East Grinstead.


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