Temporary Part Time Sales Administrator

Recruiter
Escape
Location
Livingston
Salary
£10,000 - £14,999
Posted
02 Aug 2018
Closes
19 Aug 2018
Contract Type
Contract
Hours
Part Time
Temporary Contract from 3rd September to 21st December 2018

Part Time – Circa 16 Hours Per Week

My client is a global leader within their industry who is responsible for producing a strong and internationally recognised brand. This role will support their peak time, working part time on a temporary basis from 3rd September to 21st December.

Working within a small team, your overall responsibility will be to deliver outstanding customer service to customers. Ensuring that first class communication is maintained at all times and that sales orders are processed through to delivery, correctly and in a timely manner.

Responsibilities will include:

* Processing orders on SAP system
* Adhering to order processing deadlines
* Responding to queries from customers in a timely manner
* Liaising with credit control department
* Prioritising urgent deliveries
* Building strong relationships with key customer contacts
* Managing customer complaints
* Working closely with Sales team members to understand the dynamics of each customer account
* Provide a high level customer service at all times

To be considered for this position, you must have the following background and skills:

* Solid experience of sales order processing &/or data entry is essential
* High level of accuracy, attention to detail and quality compliance
* Exceptional customer service skills, able to communicate clearly to customers over the telephone and by email
* Confident IT skills including MS Word, Excel, Outlook and ideally CRM, ERP or database systems
* Candidates must be flexible with the hours and days that they can work to support business needs