Field Visiting Officer - Field Based Customer Service Agent

Location
Nottingham
Salary
£10.60 per hour
Posted
19 Sep 2018
Closes
17 Oct 2018
Ref
00323274
Contact
Candidate Services
Contract Type
Permanent
Hours
Part Time
Field Visiting Officer - Field Based Customer Service Agent 

We have immediate part time roles that offer job security and flexible working during the evenings or weekend. 

If you are a confident person who likes speaking with people face to face, then this could be the perfect job for you. 

We are the UK's leading provider of business process management and integrated professional support service solutions, with 70,000 dedicated staff across the UK, Europe, South Africa and India. We help make processes smarter, organisations more efficient and customer experiences better. You will join a team that collect and administer the TV Licence on behalf of the BBC and ensure their customers are correctly licensed. 

Your role will be to visit residential addresses that currently do not have an up to date or valid TV Licence, you will explain the legislation & penalties for not having a valid TV Licence, with a view to ensuring the correct licence is purchased. 

We are looking for people to work 18 hours per week (although this can be negotiable between 16-21 hours per week). You can choose what days you want to work but the hours must be worked between 4pm - 9pm during the week or anytime at the weekend. This is so that you are visiting during the times that most people are at home. 

If you are a 'people' person with excellent customer service skills, looking for flexible hours then please apply now. 

Position: Field Visiting Officers - Field Based Customer Service Agent 
Location: Nottingham 
Job Type: Part Time, Permanent 
Hours: 18 hours per week, evening and / or weekend 
Salary: £10.60 per hour plus bonus 
Benefits: 23 days holiday (pro rata) which rises with length of service, pension, share save scheme, staff discounts i.e. childcare vouchers, dental plan, discounted insurance and share ownership plan plus 45p Business Mileage Allowance you will need to use your own car. 

You may have experience of the following: Customer Service Field Agent, Call Centre Executive, Traffic Warden, Fundraiser, Telesales, Customer Complaints, Field Sales, Administrator, Customer Services Executive, Steward, Door to Door Sales Executive, Debt Enforcement Officer, Postman, Milkman etc.

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