Head of Data

Oliver James Associates
82500.00 GBP Annual
25 Feb 2017
25 Mar 2017
Contract Type
Full Time
Principal Accountabilities:

Drive the successful deployment of the business data strategy so that all objectives are met in the core areas of operational strategic focus. These are: accuracy, service excellence, operational efficiency, controlled, value creation and high performing teams, so that the service proposition is recognised within the corporate retirement market as 'best of breed.'

* Strategy - Shape the development of the overall bulk data on-boarding service proposition to meet the needs of customers and key stakeholders, establishing and extending our service offering as a differentiator in enhancing LG Retirement competitive position, its reputation and its ability to secure new customers and partners
* Operations Delivery - Lead the delivery of the end-to-end bulk data on-boarding, cleansing and validation proposition, ensuring exacting standards of quality, commercial outcomes, governance, process/systems, communications, and customer experience are met. Operate inside key cost and commercial performance targets. Establish corrective plans as necessary planning for the future in line with business plans and forecasts.
* Business Growth - Influence the development of the bulk administrative service proposition ensuring service offering and business growth opportunities are maximised.
* New Business Generation - Provide thought leadership and development of materials to promote the bulk business data services strategy as well as innovation in the service model to win new business mandates. In addition, lead site visits and beauty parades to present the business's services model as part of new and speculative business opportunities.
* Process Efficiency - Seek creative and innovative ways to deliver operational continuous improvement using LEAN methodologies, whilst maintaining quality, controls and customer outcomes. With a focus on delivering excellent commercial outcomes, ensure a reduction of unit costs to meet capacity.
* Customer Centric - Develop and cultivate strong and effective relationships with a range of internal and external contacts/customers and industry forums to ensure that best practice approaches to data service delivery are identified, tested and, where appropriate, adopted into the Corporate Retirement business proposition in order that it can benchmark against best in class.
* Technology Savvy - ensure that data services comply with business data protection and security policies and that best practice controls and disciplines are in place to ensure liability data is secure, versioned, referenced and meets appropriate industry standards for data services