Chief Digital Information Officer
HM Revenue & Customs (HMRC) is one of the largest government departments and one of the UK’s biggest organisations. HMRC collect around £540 billion a year in revenue from 50 million individual customers and five million businesses across the UK. As part of HMRC’s continued drive to increase tax compliance to narrow the £36 billion tax gap, HMRC have embarked on a major transformational programme to redirect more of its people and resources to compliance activities, modernising systems and re-engineering processes to become more customer-orientated. By 2020 HMRC will be one of the most digitally advanced tax administrations anywhere in the world. With one of the largest and most complex IT estates in the country, the scale and complexity of some of HMRC’s programmes is unrivalled and will make a huge difference not just to the government but ultimately to the UK as a whole.
HMRC is looking to recruit a new Director General (DG) Chief Digital Information Officer (CDIO). This is a substantial and challenging role with significant involvement in the Government’s digital agenda as well as leading on HMRC’s digital strategy. The CDIO will shape and transform the way HMRC work - developing the capability to provide better online services to the taxpayer and customer to achieve faster and more effective models of delivery at optimal cost. The role requires the ability to engage and lead people as well as position HMRC in the cross government agenda playing a full role across Whitehall and supporting smaller government departments. The CDIO will lead the 2200 people strong department and manage an expenditure of more than £800million.
The candidate for the role will bring a proven track record of successfully leading a large-scale IT division with extensive experience and professional capabilities, including high level digital strategy expertise gained from a multi-channel business. S/he will possess Board level leadership experience of driving an extensive and challenging change programme across large, complex and multi-functional private or public sector organisations. S/he will be a successful manager of complex multi-location teams and be able to work within a rapidly evolving environment. S/he will have proven ability to challenge, influence and debate as is befitting of a Director-General level role. Experience likely to be drawn from a previous CIO role (or equivalent) in similar large, complex and multidimensional organisation.
You must be a national of the United Kingdom, the Republic of Ireland, the Commonwealth, the EEA, Switzerland or Turkey to be eligible to apply for this role.
HM Revenue & Customs has retained Russell Reynolds Associates to assist with this appointment.
For further information on the position and additional details on qualifications, requirements, terms and conditions of service
and how to apply, please visit: www.rraresponses.com
The closing date for applications is 5 May 2017
The Civil Service is committed to equal opportunities in employment, with the aim of ensuring that everyone who applies receives fair treatment and positively encourages applications from suitably qualified and eligible candidates regardless of age, disability, race, sex, gender reassignment, sexual orientation, marital status, religion or belief.
The Civil Service Commission provides assurance that selection for appointment to the Civil Service is on merit on the basis of fair and open competition.