Deputy Director, IT Collaboration
Reporting to the Director, Columbus Programme, the Deputy Director, IT Collaboration will be at the forefront of developing, implementing and operating a collaboration programme with a wide and dynamic range of partners. This will involve creating an approach that improves performance and generates culture change. With the recent transformation of the CDIO we have taken direct control of HMRC’s technology strategy at a time when the SR15 Transformation has massive IT change at its core and Brexit changes potentially requiring significant support.
Initially there are four significant groups in which to make an impact:
- Tier 1 Suppliers
all of which are considered critical to the delivery of customer services and all acknowledged as being complex yet offering opportunities if culture can be changed and technical opportunities maximised.
You will create and agree with the CDIO Senior Leadership Team and ExCom a clear set of pragmatic and developmental Playbook strategies by assessing IT roadmaps, delivery requirements, project needs, market developments and customer programmes in order to work with the Department’s Commercial Directorate as an Intelligent Client. This role, and adopted process, is in line with known best practice and BS11000. You will publish, govern and drive the strategies capturing innovative solutions within an affordable framework changing culture, measuring performance and developing the SME agenda within the IT arena. You will engage collaboratively with all areas of CDIO and HMRC, including Architects, Delivery Groups, Finance, Legal and Commercial improving performance all the time. Additionally you will influence and support the development of HMRC’s business strategy and its’ alignment with the IT Strategy. And you will challenge existing ways of working, processes and future strategies to ensure they are aligned with latest thinking and best practice in industry.
Key activities will include:
- Creating intelligent client features within Delivery Groups and Supporting Commercial activity.
- Owning Governance and escalation issues
- Developing and articulating a comprehensive set of quadrant Playbooks and roadmaps covering the entire HMRC IT estate.
- Improving collaboration and partnerships creating culture change.
- Populating scorecards ensuring joined up performance covering finance, operation, project, and commercial demonstrating ongoing development, value for money and improved customer solutions to Excom, CDIO hub, and Delivery Group leads.
- Leadership role across CDIO supporting the Columbus transformation
- Managing a team of five IT Collaboration Managers