Contact Service Advisor

£16,258 per annum pro rata
22 Sep 2017
22 Oct 2017
Contract Type

We’re proud to provide 24 hour a day access to quality telephone support.

Apply today to become a valuable part of our amazing team.

We offer a range of professional telephone call handling services from managing emergency repairs to conducting customer satisfaction surveys. Our excellent team is there 24/7 to handle queries and requests from customers.

Our staff make us who we are. You’ll be focused, team oriented and have excellent listening skills.  In return we offer full training, continuous support and a range of development opportunities.

You’ll be answering calls for emergencies, making outgoing customer satisfaction calls and recording reasons and actions using on-line data sheets.

With a wide variety of part time vacancies, different hours and contract types, why not see if we have the one that’s right for you?

If you’re able to work evenings and weekends, have excellent customer service skills and admin experience, and are able to manage conflicting deadlines, then please get in touch!


Centra is part of Clarion Housing Group, providing a range of support services including telecare and home care to around 100,000 customers. 

The result of a merger between Affinity Sutton and Circle Housing Group in 2016, Clarion Housing Group comprises of a group of housing associations and a charitable foundation which delivers one of the largest social investment programme in the country.  It is the largest housing association in the UK, owning and managing 125,000 homes across 176 local authorities and is also one of the country’s leading housebuilders.

We are committed to equal opportunities in employment and service delivery.

Clarion Housing Group is committed to having a diverse and inclusive workforce.  We wish not only to reflect the communities that we serve, but also to harness the wealth of creativity that diverse teams provide, including improved problem solving, innovation and dynamism.  We are an organisation that encourages staff to be authentically themselves, which makes Clarion an effective and productive place to work.  

As a Disability Confident Committed Employer we understand that people with disabilities are underrepresented in the workplace and that, as a result, we are missing out on vital skills and knowledge in our organisation. Please don’t hesitate to let us know if you have a disability or long-term health condition so that we can automatically shortlist you for an interview, as long as you meet the minimum selection criteria for the position.