DfT/864/17/DfTc - - Supplier Relationship Manager

Department For Transport
46696.00 GBP Annual
05 Oct 2017
14 Oct 2017
Contract Type
Full Time

Are you looking for a high profile role within the Department for Transport?

Do you have an interest in developing market and supplier intelligence capability across the department?

If so, this exciting opportunity as a Supplier Relationship Manager (SRM) Non-Construction & Infrastructure Lead role is for you, and we'd love to hear from you.

You will support the Head of SRM and small and medium-sized enterprises (SMEs) in the development of the DfT approach to Supplier Relationship Management the development & implementation of SRM & SME advice, commercial leadership and provide expert advice to Director Generals, Directors, governance bodies and customers across the DfT Group, including the ALBs.

As part of your role you will:

- Be responsible for the delivery of SRM policy & activity, ensuring that processes are agreed and embedded with the ALBs to discuss and agree joined-up, consistent approaches to engage with suppliers
- Undertake day-day Management of SRM across the Department in the non-Construction Categories (circa GBP3bn spend)
- Maintain strategic relationships with key suppliers, such as BT, Capita and Siemens to ensure continuity of service and performance, manage risks and deliver efficiencies by creating & cultivating constructive, productive relationships with suppliers through account managers
- Lead the development of Category Strategies which will provide guidance to CRMs and Heads of Procurement on approaches to adopt when managing the spend category to deliver the best value to the Department
- Lead on developing and improving market and supplier intelligence capability across the Department and ALBs, ensuring that the best practice in all areas is shared across the Department
- Chair supplier and Category specific working groups on a regular basis bringing contract managers together to discuss and share experience of performance of specific suppliers. The SRM will capture trends from these groups and share the intelligence internally and with Cabinet Office.

About us

We work with our agencies and partners to support the transport network that helps UK businesses and gets people and goods travelling around the country. We plan and invest in transport infrastructure to keep the UK on the move.

About you

You will have the ability to engage effectively across all grades and across multi-disciplinary teams and sectors, both internally and externally; using a variety of written and verbal communication styles and tools.

You will have experience of developing strategies, have expert commercial judgement, with strong stakeholder management and influencing skills.


We'll assess you against these competencies during the selection process:
  • Seeing the big picture
  • Collaborating and partnering
  • Professional - Understanding needs and sourcing options
  • Professional - Contract and Supplier Management

You must provide evidence against the following on your application form:
  • Seeing the big picture
  • Professional - Contract and Supplier Management

Civil Service Competency Framework


Civil Service pension schemes may be available for successful candidates.

Besides the rewarding nature of the job itself, the benefits that come with it are excellent. The package includes generous leave entitlement, attractive pension options, flexible working and other policies to enable a good work/life balance, including beneficial childcare arrangements. You'll also benefit from our commitment to nurturing and developing talent.

Things you need to know


Successful candidates must pass basic security checks .

Nationality statement
Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules .

If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

Selection process details
You should use the Civil Service Competency Framework, referring to the relevant competency definitions for the grade advertised. The Indicators listed on the attached document have been identified as most appropriate; please ensure that the evidence in your application meets the requirements of the role.

If invited to interview, this may consist of a range of question types. These could include questions about your strengths or how you would respond in any particular situation as well as specific examples of things you have done.

Applicants should also use the attached additional competency framework and refer to the competency definitions within.
Feedback will only be provided if you attend an interview or assessment.

Nationality requirements
Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here .


Candidates in their probationary period are eligible to apply for vacancies within this department.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.