Social Performance Manager

Network Rail
Milton Keynes
42336.00 - 47628.00 GBP Annual
11 Oct 2017
24 Oct 2017
Contract Type
Full Time
About Network Rail

***Please note this is FTC/Secondment opportunity***

Network Rail owns, manages and develops Britain's railway - the 20,000 miles of track, 40,000 bridges and viaducts, and the thousands of signals, level crossings and stations (the largest of which we also run). In partnership with train operators we help people take more than 1.6bn journeys by rail every year - double the number of 1996 - and move hundreds of millions of tonnes of freight, saving almost 8m lorry journeys. We're investing GBP38bn in the railway by 2019 to deliver more frequent, more reliable, safer services and brighter and better stations.

The Safety, Technical & Engineering (STE) Group encompasses asset management, engineering, safety, health and wellness, and sustainable development, together with our key national change programmes including business critical rules, level crossing risk reduction, risk based maintenance and safety culture change.

Designed to reinforce the reality that safety is critical for every element of what we do, the STE Group delivers a 'Centre of Expertise' combining high quality safety, technical and engineering leadership to the business. With elements from Network Operations and Infrastructure Projects, it also provides a much clearer interface for the Routes.

Our key accountabilities are:
Innovate - Define and deliver national improvement programmes and commission research and development to achieve a better railway
Lead - Provide strategic leadership and guidance to Network Rail and external stakeholders on safety, environmental, sustainability, technical and engineering concerns
Assure - Assure Network Rail engineering assets by governing standards and frameworks and measuring our compliance against them
Grow - Improve the health and vitality of all Network Rail employees, grow our leadership capability across STE by developing competency frameworks and aligning competencies to industry developments and use management information, audits and investigations to identify best practice and continuous improvement

Brief Description

Lead the development of Network Rail's social impact objectives. Develop and maintain the framework through which Network Rail delivers these objectives, working closely with key internal and external stakeholders to ensure coordination.

About the role (External)

Key Accountabilities

• Produce, maintain and manage the implementation of Network Rail's strategy for positive social impact, and develop a network of internal stakeholders committed to its delivery
• Develop and implement a company-wide framework for the development, prioritisation and selection of positive social impact schemes.
• Manage the delivery of Network Rail's Charity Programme and wider activities of the Company charity panel. This includes management of the budget (up to GBP1m pa) and required support services
• Develop Network Rail's short, medium and long term goals and plans for positive social impact
• Develop and manage a measurement framework to assess the extent to which planned positive social impact objectives are being achieved.
• Establish effective networks for developing innovative social impact activities with stakeholders from the wider railway industry, regulators, government departments and other comparable organisations.
• Provide specialist advice across Network Rail on how to optimise the social impact achieved by Network Rail's activities.
• Monitor the progress of social impact related recommendations arising from formal and other investigation, when necessary recommending and driving appropriate action
• Provide specialist advice on social impact, community investment and charitable giving activities across Network Rail
• Manage the development of content to communicate Network Rail's social impact activities across media such as corporate publications, benchmarking programmes, awards and internal news stories

Job Skills, Experience and Qualifications

• Stakeholder engagement - ability to apply techniques to identify and assess stakeholder expectations and formulate engagement strategies relating to social impact
• Measurement and analysis- ability to identify metrics, lead data collection processes and interpret data to produce management information and recommendations relating to social impact
• Communications - ability to effectively present, communicate to and influence a wide range of stakeholders
• Awareness of key legislation and regulation relating to social impact and charitable giving
• Management of social impact activities in a large and complex organisation
• Balancing and alignment of sustainability goals with other business objectives

• Influencing - ability to influence decision makers at all levels of seniority
• Coaching - ability to coach and support individuals through personal reflection and change
• Complexity - ability to translate complexity and ambiguity into clear and meaningful business change
• Experience
• Engagement with senior business leaders and policy makers
• Relevant degree

How To Apply- External

***Please note this is FTC/Secondment opportunity***

Network Rail welcomes applications regardless of age, disability, marital status (including civil partnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender status, sex (or gender), employment status, trade union affiliation, or other irrelevant factor. We will interview all disabled applicants who meet the essential criteria.

Keeping people safe on the railway is at the heart of everything we do, safe behaviour is therefore a requirement of working for Network Rail. Applicants should demonstrate their personal commitment to safety in their application.

Network Rail positively embraces flexible working recognising that employees may wish to balance work and family/home life.

Network Rail can offer you a rewarding career with competitive pay and excellent benefits including a choice of contributory pension schemes, a generous annual leave package, a bonus scheme and an annual 75% subsidy on season tickets costing up to GBP3000 (to a maximum amount of GBP2,500).

Network Rail adheres to a structured pay framework, any salary offered will be within the following pay range: GBP42,336 - GBP47,628

Network Rail adheres to the Baseline Personnel Security Standard (BPSS). This is a government standard for pre-employment vetting. All prospective employees will undergo the required checks to meet this standard before joining the company .

Closing date: Monday 23 rd October 2017, late applications will not be accepted. We retain the right to close the advert before the listed closing date based on application volumes.

It is a requirement of the role to live within 90 minutes commuting time of The Quadrant Milton Keynes.

Please note interviews will be being held on the 27 th & 31 st October 2017


Amount of Travel

Work At Home