Account Manager - Full-time

Location
Camberley, Surrey
Salary
£27,000 per annum + OTE
Posted
19 Mar 2018
Closes
18 Apr 2018
Ref
iCS Communications Field Sales Position
Contract Type
Permanent
Hours
Full Time

Account Manager Field Sales

A fantastic opportunity has arisen to join our rapidly growing Account Management team. The role is responsible for managing existing customers, maintaining a long-term relationship with accounts and maximizing sales opportunities within them. 

This role will suit someone interested IT and Telecoms.

Competitive salary and generous OTE package.

Responsibilities

  • Identify sales opportunities within existing customers
  • Meeting all KPI’s, SLA’s and targets
  • In-depth planning is required for all existing customers prior to appointments
  • Monthly telesales day making appointments
  • Manage and solve conflicts with clients
  • Handling customers' requests from start to end
  • Keep in regular contact with your customers
  • Attend new business appointments when required
  • Responsible for the development and achievement of sales targets
  • Manage customers' expectations, in particular timeframes
  • Updating of accurate CRM information (Salesforce)
  • Pipeline and Forecasting to be updated at all times
  • You will act as the key interface between the customer and all relevant departments, PCT, Accounts, Technical Support and SMT (Senior Management Team)

Requirements

  • Excellent communication skills both written and verbal
  • Maintains a customer focused approach at all times
  • Strong account management and relationship building skills
  • Knowledge of IT or Telecoms desirable
  • Can demonstrate high levels of competencies
  • Self-motivated and career driven
  • Compliant to department standards
  • Team player
  • Aptitude toward understanding new technologies and solutions
  • Desire to Achieve and exceed targets
  • Results Orientated
  • Experience of managing SME's and larger decision makers at head office level
  • Highly self-motivated
  • Project management and collaboration with 3rd party suppliers
  • Any other task deemed necessary by the SMT (Senior Management Team)

Candidates must be self-motivated and possess a willingness and ability to work proactively on their own. They will need to demonstrate prior experience in a sales environment. Good IT skills, and an organized approach to work will be highly advantageous.