Pelican Business Services
Contact: Mr Jordan Hatton
1 Clevedon Walk
Tel: 01225 528191
About Pelican Business Services
We are a joint venture company owned equally by Bristol Water and Wessex Water and were established to manage all their metering, billing and collection operations and to serve as a point-of-contact for all non-operational customer enquiries.
We want to use that experience and expertise to expand our business into new sectors, new locations and with new clients. So, in 2015, we embarked on a journey involving all staff and stakeholders to develop a new name and new visual identity that would better reflect our company vision, mission and business objectives.
At Pelican Business Services we are always open to new ideas and innovations that will enhance the customer experience. We pride ourselves on encouraging our people to continuously think and act from the perspective of the customer, building our culture of service excellence.
At Pelican, every member of our team strives to be the best possible version of themselves. Surrounded by inspirational, highly motivated and energetic colleagues certainly helps. In every department you will come across helpful and engaging team members who will go out of their way to make you feel welcome and support you with whatever you need help with, no matter how complex your query.
Our people are at the heart of our business and are a large part of what makes us successful. We provide the right environment for personal development and job satisfaction, and engage staff in all major decisions affecting the company to work well together to deliver for our customers.