Customer Sales Advisor - Wythenshawe
Customer Sales Advisor
Salary £17,500 + £9,000 OTE (uncapped) + brilliant benefits
Shift Pattern: Monday to Sunday, 37.5 hours per week, shifts between 8am and 8pm
Join Vodafone as a Customer Sales Advisor for the chance to earn uncapped commission. You’ll be provided with the training, development and support to give you every chance of earning brilliant rewards, with typical on-target earnings of £26,500 but the chance to earn much more. We’ll also give you a great benefits package and a vibrant work environment that will soon feel like home - this is a fantastic opportunity you won’t want to miss.
In this dynamic and varied role, expect to be handling all sorts of queries from customers who are coming towards the end of their contract who may be looking to cancel or upgrade. It will be your role to get to the bottom of any issues the customer may have, ensuring they remain connected to products and services that best suit their needs.
If you’ve worked as a Sales Assistant, Sales Executive or Telemarketer before that would be great, but previous experience is not necessary. You just need an excellent telephone manner and great communication skills. The ability to listen and ask the right questions is really important, so you understand what’s driving the customer to potentially look elsewhere. Resilience, determination, empathy and the rapport to quickly develop a relationship with any customer are key traits that you’ll need to provide excellent service. Regardless of your background this role is all about your personality and behaviours - we’ll provide you with all the training that you need.
We are a global company but a close-knit team that gets a real buzz from working together. We invest in a three-week training period so that you get to really know your colleagues and the standards we set before helping our customers with their queries and problems. Close support is provided, tailored for our people’s needs. Team leaders and management are really approachable and always on hand to help with any problem or situation.
As well as brilliant earning potential we offer a benefits package that includes:
- 33 days’ holiday (including 8 bank holidays) and the option to buy or sell an additional 5 days
- Up to 80% discounted SIM only and Broadband packages for yourself, your family and friends
- Onsite gym
- Onsite barista style coffee shop
- Discounts at 100s of high street stores
- World leading maternity package
- Free health assessments to support your well-being
- Plus many more