Middleweight Account Manager

Recruitment Genius
Arnos Vale
£30,000 - £39,999
02 Apr 2018
18 Apr 2018
Retail and Sales
Contract Type
Full Time
Do you want to join a flourishing digital agency with an enthusiastic and driven team, who have a passion for what they do and believe in having fun whilst they do it?

They are on the lookout for a proactive, ambitious and motivated team player, with unrivalled client service skills and a passion for digital technology, to join their team of digital account managers.

You'll work with colleagues to implement, manage and support digital projects for a wide range of clients. You'll build, maintain and develop relationships and opportunities with your clients, and will be involved in the full project lifecycle.

What they need from you

- A bright spark: bringing enthusiasm, drive and positivity to everything you and your team do, actively seeking opportunities to push yourself, learn along the way, and share your learning with others.
- A problem-solver: proactively using logical and lateral thinking to understand your clients' needs, identify problems and come up with dazzling digital solutions.
- A little bit obsessive: honing in on, and caring about, every little detail, to ensure the work you present to clients is consistently brilliant.
- An outstanding communicator: using the right medium, in the right way, every time, and listening carefully and thoughtfully to others, to communicate clearly and professionally that engages your clients and your colleagues.
- Organised: expertly managing your time and balancing a varied and ever-changing workload to ensure deadlines and expectations are consistently met or exceeded.
- Flexible: embracing change by proactively adapting what you do, how you do it and how you work with others.
- Great to work with: a team player who communicates with honesty and respect, stays calm under pressure, takes responsibility for their work and knows how to have fun!

Ideally, they would like you to be qualified to degree level, or equivalent: but what they most want is someone with flair for great client service, a passion for digital technology and with the kind of client service skills that your significant account management experience will have given you.

As far as your current skills and experience go, this is what they are looking for:


o Solid experience in a client-facing / client services role.
o Excellent presentation and communication skills - both written and verbal.
o Considerable knowledge of current web technologies and the digital industry.
o Excellent IT literacy skills (e.g. Microsoft Office suite).
o Solid experience of:
- Working to sales targets.
- Project management.
- Web measurement and analytics (e.g. Google Analytics).
- Content Management Systems.
- Managing PPC campaigns.
- Email marketing.
- CRM software (e.g. to manage client accounts / opportunities).
o A good understanding of SEO.
o An understanding of fundamental marketing concepts and theories.

Nice to haves:

o Documentation (e.g. client briefs, specifications, training documents).
o Training delivery (e.g. delivering functional training to clients)