Business Administration Apprenticeship

AdGifts Online
Up to £10,000
12 Apr 2018
21 Apr 2018
Contract Type
Full Time

About Them:

The Directors have 26 years experience in the promotional products and promotional marketing industry. While they have thousands of brandable products available for their customers to choose from, they also regularly create bespoke promotional merchandise solutions for their specific campaigns and marketing goals. AdGifts Online have also won being a Sourcing City Top 25 Distributor for the last 4 years running award.

Job Description:

We are looking for a hardworking, bright, conscientious and punctual individuals who are accurate, thorough, willing and able to take on increasing responsibilities in a busy office, to join us as an Apprentice Customer Service Administrator.

Key Tasks
1. To complete a Business Administration NVQ Level 3, meeting all required deadlines for the completion of work associated with the qualification
2. Assisting with answering telephone calls and relaying accurate messages
3. Handling initial enquiries in a proficient and timely manner
4. Establishing and maintaining relationships with customers and suppliers
5. Preparing quotations for all enquiries
6. Processing orders
7. Taking customer payments by credit card
8. Sourcing new products when required
9. Updating job files, customer and supplier information
10. Finding information regarding suppliers and matching costs with their invoices
11. General administration
12. Dealing with outgoing post, franking letters and parcels
13. Raising sales invoices / taking payments when appropriate
14. Assisting and helping other colleagues when required and keeping all colleagues informed of working progress and activities, in the office up-date meetings
15. Attending trade shows and team building exercises, where applicable
16. Sourcing and sending samples
17. Other ad-hoc tasks and projects as required
18. Email management

Skills Required:

  • Friendly, enthusiastic and a good team player
  • Excellent interpersonal and communication skills
  • Efficiency, accuracy, attention to detail
  • Self-motivated and willing to take the initiative
  • Aptitude to work without direct supervision
  • Strong organisational skills with the ability to adapt and successfully multi tasks
  • Excellent IT skills – Word, Excel, Internet, databases
  • General Customer Service Skills

Check out their website:

Hourly Rate: £3.50 per hour with regular reviews as your skills increase.

Working Week: Monday – Friday 9:00am-5:00pm with one hour unpaid lunch

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