Customer Division - Lead Support Engineer

Taunton, Somerset
£39,599-£44,459 with a possible recruitment and retention allowance
09 May 2018
25 May 2018
Contract Type

The marine industries rely on world-class marine geospatial information and data to safely navigate the oceans – and here at the United Kingdom Hydrographic Office (UKHO), we are proud to supply our products to these vital sectors. From fishermen to the Navy, our products are used on a global basis, enabling global trade efficiency and the safety of the UK respectively. But more than that, our information is also used to further the capabilities of the nation. Used for scientific research purposes, resource exploration and environmental protection, we are proud to play our part in supporting the wellbeing of the next generation. And now you can be involved in this fascinating remit when you join our dynamic team.


In order to keep pace with the needs of our customers, we have a high calibre software development teams who create cutting-edge software for mobile and desktop devices and for the web. Taking responsibility for building and supporting a continuous delivery environment, you will lead an agile team who support these products, both developing .Net software and software updates and managing the tasks of your colleagues. Prioritising various projects, you will ensure consistently high standards are being delivered, and you will see to it that break/fix support is of the standard that our customers have come to expect.


To make the short-list for this exceptional role, you will have solid commercial experience of crafting good quality code, with at least three years of experience of developing C.Net.


This will include the use of relational databases, plus you will have commercial experience of using build and release tools, preferably Team Foundation Server. With experience of leading a team and managing tasks, you will be a collaborative team-player with outstanding communication and organisational skills. You will also ideally have experience in some of the following: Automated unit and system testing, ASP .Net MVC, WPF, Team Foundation Server, Cloud platforms, e.g. Azure, VSTS and you will be excited about the improvements that you can help us implement in order to enhance the capabilities of UKHO.


This is a fantastic opportunity to join a civil service team that has a commercial approach to business. The resulting atmosphere is particularly dynamic, and is one in which you are bound to flourish. To discover what you are capable of – and to join a team of like-minded and highly skilled individuals –

If you wish to apply for this role then please provide a competency statement of no more than 250 words for each criteria;

› Commercial experience of crafting good quality code, typically with 3-4+ years’ experience in CNet, including the use of relational databases

› Commercial experience using build and release tools, preferably Team Foundation Server

› Experience leading a team, including task management

All applications (Competency Statements, Equality and Diversity and CV’s) sent to us via email.