Part Time Retail Liaison Coordinator

Recruiter
ACME Appointments
Location
Windsor
Salary
£15,000 - £19,999
Posted
19 Apr 2018
Closes
18 May 2018
Category
Retail and Sales
Contract Type
Permanent
Hours
Part Time
Part time role in the Windsor area to work 20 hours per week - flexible as to a candidates preferred days and times (between normal trading hours Monday to Friday).

Experienced Retail Manager / Concessions Manager with a strong commercial awareness is needed for this newly created role within a dynamic venue in the Windsor area. The main focus of the role is to act as the liaison between individual concession managers & the marketing team to engage the visitors with new marketing & promotional initiatives and provide a first-class customer experience. You will need a background in retail / leisure venue management (gained within a leisure venue, department store, shopping centre or retail park) and be able to provide a strong customer focused service.

* Engage concession retailers in marketing & promotional initiatives
* Manage statutory compliance and assist retailers with compliance
* Manage tenant & visitor information flow
* Managing intranet
* Promote and ensure regular publication and distribution of retailer handbook
* Manage and monitor key performance indicator information flow
* Work with FM team during delivery process and opening to ensure a positive experience and successful launch
* Provide full induction training to concession retailers
* Monitor performance against corporate objectives and targets
* Liaise with marketing & PR teams to ensure that all opportunities for positive PR in relation to concession retailers are maximised.
* Ensure all activities work towards building a leisure brand which is unique & vibrant
* Consistently exceed customer expectations and deliver long term, sustainable customer satisfaction both internally and externally.
* Monitor unit fit-out standards to ensure they support the brand

Part time role in the Windsor area to work 20 hours per week - flexible as to a candidates preferred days and times (between normal trading hours Monday to Friday).

Experienced Retail Manager / Concessions Manager with a strong commercial awareness is needed for this newly created role within a dynamic venue in the Windsor area. The main focus of the role is to act as the liaison between individual concession managers & the marketing team to engage the visitors with new marketing & promotional initiatives and provide a first-class customer experience. You will need a background in retail / leisure venue management (gained within a leisure venue, department store, shopping centre or retail park) and be able to provide a strong customer focused service.

Due to the number of responses we receive to our advertisements we are unable to respond individually to each application. If you do not hear from us within 7 days you may assume you have not been selected this time – but you are welcome to apply for any future vacancy you feel you are suitable for. Thank you for your interest in Acme Appointments

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