Part-time Customer Service Administrator

Recruiter
Huntress
Location
Kings Hill
Salary
£15,000 - £19,999
Posted
29 Apr 2018
Closes
22 May 2018
Contract Type
Permanent
Hours
Part Time
Part Time Customer Service (Must be able to work 7.5 days on a Friday)

Working within a customer service environment, responding to and resolving customer queries through telephony and digital channels.

Handling customer service enquiries ensuring that a “First Class” customer service is delivered at all times.

Key Tasks/Activities/Responsibilities

* Provide our clients and customers with excellent, first contact resolution services across multiple channels. Offer great customer service.
* Taking inbound calls from customers
* Using IT Systems to input orders onto the system.
* Updating and maintaining company documents, reports and spreadsheets using Microsoft Office including letter/email templates, complaints and satisfaction reports
* Working effectively on your own and within a team to achieve individual and company targets and KPIs, ensuring customer satisfaction is above 90% at all times

Key Skills

* Providing first class customer service via telephone or email
* Dealing with customer service enquiries effectively and efficiently
* Working effectively within a team

Hours

Part time role ideally working between 22.5-28 hours per week. They are flexible on days and hours worked as long as you can work a FULL day of 7.5 hours every Friday due to workload. This is a fantastic opportunity to join a great business so please apply online ASAP.

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

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