Front of House Receptionist - 2 x part-time vacancies
Nesta is looking for two proactive and customer-focused individuals with excellent people skills to join us as Front of House Receptionists on a part-time basis either working Monday to Wednesday or Wednesday to Friday.
58VE is a brand new, purpose-built office building and venue, which was launched in December 2016. Comprising an impressive events space on the ground floor, meeting rooms and a roof-top lounge with a balcony boasting breathtaking views over the Thames and London’s skyline, 58VE is building an enviable reputation as the place to be.
Nesta is a global innovation foundation. We back new ideas to tackle the big challenges of our time. Our mission is to spark and shape new ideas that improve how the world works for everyone. We use our knowledge, networks, funding and skills - working in partnership with others, including governments, businesses and charities. We are a UK charity but work all over the world, supported by a financial endowment.
About this exciting opportunity
Working alongside the Building Management Team, this diverse role will see you take ownership of delivering a first-class front of house reception service to clients, staff and visitors. This will involve a broad range of tasks, including ensuring all calls are answered effectively and in a timely manner, managing the reception email address, dealing with customer complaints politely and positively, and tracking courier deliveries and coordinating delivery collection.
What we are looking for
You will need to have demonstrable experience gained in a similar environment and be passionate about providing high standards of customer service. Professional, enthusiastic and organised, you will be an outstanding communicator, both written and verbal, with a keen eye for attention to detail and excellent problem-solving skills.
We currently have two part-time (22.5 hours per week) roles available. Combined the roles must cover the entire working week; Monday to Friday 8.30am - 1.30pm or 12.30pm to 5.30pm – please indicate on your application which shifts you would prefer.
Closing date: 1 June 2018 at 23.45pm