IT Account Director
Working to the Chief Digital and Information Officer, incumbents of these senior IT leadership roles will be the strategic partners and assure trusted transformational programme delivery to large and complex
customers and programmes in HMRC, as the organisation undergoes a large-scale programme of change.
• To lead the strategic relationship between the IT function and important internal customer group(s) and programmes at the
most senior level, acting as trusted partner and sounding board to the Director Generals and CEO.
• To interpret, translate and influence complex customer requirements to drive innovative solutions that transform the business model.
• To lead and mobilise senior technical leaders and managers and their teams to deliver, with direct leadership of a range of different disciplines within the IT profession to provide end-to-end service and ensure accountability.
• To be the thought leader in digital strategy and technologies for large scale organisations, forming effective partnerships with external organisations to bring in industry best practice technology solutions and thinking.
• To partner and influence peers in specialist functions to deliver to the needs of the customer, balancing the need for
consistency and common services with the requirement to provide bespoke services for maximum win-win.
• To manage a significant budget of build, run and maintain costs and deploy resources to ensure value for money.
• The IT Director(s) position is expected to be an active, proactive and credible member of the HMRC leadership community, as well as working across government on occasion for the greater good.
The successful candidate will also be able to demonstrate:
• Substantial experience of operating at a strategic level within complex organisations, with a deep applied understanding of emerging trends and technologies.
• Proven track record in defining, managing and then delivering technical IT organisational change programmes, including capability and professional development, within a large and complex organisation and with significant budget responsibility.
• Demonstrable experience of anticipating major change and then preparing the organisation to meet the change, managing confidently through uncertainty and bringing stakeholders along the journey.
• A track record of providing empowering leadership of multiple disciplines to teams dispersed across multiple locations.
• Demonstrative ability of successful stakeholder management and building relationships across a range of senior
communities, internal and external, often without direct authority.