Service and Support Engineer
Service and Support Engineer - Location Orpington
The benefits of the post include an attractive salary, defined benefit pension scheme, and a generous annual leave entitlement.
This is an exciting time to join London South East Colleges. Following a number of mergers we are now one of the largest and fastest growing Colleges in London. As a result we have a number of new positions available across the College, based at our various campuses.
We are seeking an enthusiastic and determined individual to be responsible for the delivery of a professional and responsive IT support service to demanding service levels. You will be working as part of team to provide 1st and 2nd line IT support services that are delivered within operational levels across multiple sites.
You will be required to provide support and guidance to apprentice engineers and service desk analysts where appropriate. Knowledge of Windows platforms, software and networking technologies are essential.
The successful candidate will have excellent communication skills both written and verbal. It is essential that you incorporate continuous improvement in your work and have a desire to meet or exceed service targets. Initiative, customer focus and the ability to prioritise under pressure will help ensure the team continue to provide a highly valued service to the college.
As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, most staff will be subject to either a 'Standard' or 'Enhanced' DBS (formerly CRB) check.