Community Connector

£10,000 - £14,999
30 May 2018
17 Jun 2018
Contract Type
Part Time

Working with and supporting the Social Prescribing programme – the role will work with the other members of the Community Connector team based within BPRCVS. The role includes acting as a mentor for volunteers and enabling support to be provided for people (identified in a range of locations including GP practices); linking them to activities and opportunities within the VCF (voluntary community and faith) sector to address their non-medical needs.

Key Relationships: Community Care Connectors, third sector organisations, NHS Services, beneficiaries and carers.

Salary: Scale 5.22 - £20661 (pro rata 20 hours £11,168)

Post Status: 1 year fixed term initially

Hours: 20 hours per week flexibly applied

Key Duties and Responsibilities:

To help identify the personal individual needs of the beneficiaries and produce a community support plan that meets those needs.

To have a good awareness and understanding of the local community and voluntary sector services in order to support individuals to access support.

To support beneficiaries who may have more complex needs.

Working with the practice and community staff, to identify and support individuals at risk of loss of independence or hospital admission as a result of inadequate social support.

Maintain an awareness of services / activities that help to improve an individual’s health and wellbeing.

To act as a mentor for volunteers while they build skills and confidence to offer direct support.

Keep records for project monitoring/evaluation requirements.

Attend meetings when required.

Manage own workload in through planning and organising own work schedule, obtaining and organising the necessary information and resources. Link in with other staff to share information.

Work as part of the connector team and the wider BPRCVS delivery and project staff.

Key Duties and Responsibilities (Continued):

The post holder will be required to have a good understanding of the requirements for policies and procedures in particular safeguarding and data protection

The post holder will be required to follow BPRCVS process and policies and raise any safeguarding concerns to the attention of the BPRCVS nominated lead.

Contribute and be involved in delivery of appropriate training programmes to support the role.

Signpost where necessary to statutory services in partnership with the individual, GP or nurse.

To support the overall ethos, principles and practices of BPRCVS.

To undertake any other duties which may from time to time be required and which are consistent with the duties and responsibilities of the post.

Holiday Entitlement: 23 days per annum plus bank holidays (pro rata)

There will be a three month probationary period.

The post will involve some evening and weekend work for which time off in lieu is given.

This post will require an enhanced DBS check.


Essential Criteria:

A good standard of general education.

Experience of working with and supporting volunteers.

Understanding of the VCF (voluntary, community and faith sector).

Ability to offer information and advice to the community including older people and their carers.

Experience of providing person centred support.

Ability to communicate well with patients, carers, volunteers, colleagues and with professional staff in other organisations.

To respect client confidentiality at all times.

Understanding of the need to work to all policies and procedures.

Ability to use a range of IT programmes.

Ability to prioritise own workload and work unsupervised.

Excellent organisational and time management skills.

Ability to work calmly whilst under pressure.

Ability to work alone and as part of a team.

To bring demonstrable enthusiasm and energy to the post.

Ability to meet the travel needs of the role.

Presentable with a friendly, approachable manner.

Desirable Criteria:

Experience of working with community organisations; identifying gaps in order to develop services.

Knowledge and skill in the use of recording/maintaining data for reporting.

An appreciation of services and help available for people in Burnley, Pendle & Rossendale

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