Child and Family Support Worker - Supervised Contact

Working For Essex
£20,000 - £24,999
12 Jun 2018
16 Jun 2018
Contract Type
Full Time

Child and Family Support Worker - Supervised Contact


Salary from £17,300 to £24,000 per annum

Permanent contractFull time - 37 hours per week

The primary role for a child and family support worker based within the contact service is to supervise, support and facilitate contact primarily between children who are looked after by the local authority and their birth families. This may incorporate aspects of targeted intervention work which supports the overall assessment and case planning for the family. On occasions the post holder's role may also include work within frontline teams to support the delivery of effective children's social work. Child and family support workers will work in conjunction with qualified social workers to deliver bespoke pieces of targeted intervention work with the child/young person and family. This work will normally be time limited, with measureable impact and always be in accordance with the care plan, as agreed by the case holding social worker.

The post holder will undertake a range of activity directly with children, young people and families providing practical, personal and emotional support that meets the assessed needs and promotes improved health, physical, mental and social development and well-being.

Role Specific Accountabilities

Undertake activity and interventions as agreed by the case holding social worker, which support the plan for the child, young person & family, including supervised contact activityBuild strong, effective relationships with the child, young person and family which support relationship and strengths based social work practice. Maintain high standards of professionalism which contribute to the level of confidence in Essex County Council's children's social care servicesLiaise and work collaboratively with internal and external professional partner agencies as relevant to the case (eg. occupational therapy, schools, health, mental health), to gather accurate information that informs assessment and decisions about the plan for the childProvide information and advice in relation to involvement/accessing of third party agencies relevant to the needs of the child, young person and family (e.g. benefits agencies, immigration, housing), where necessary acting as an advocateBe a source of practical advice and support, enabling the child, young person and family to build their capability to sustain change and function effectively within the communityAttend meetings, reviews, case conferences and court hearings (as directed by the case holding social worker) to provide information, insight and evidence which builds a comprehensive and rounded understanding of the child's needsRecord work and activity in accordance with Children and Families policies and procedures, including case records on MosaicWork collaboratively with other child and family support workers, social workers and managers to contribute to the overall work and success of the team, and to ensure improved outcomes for childrenKnowledge, Skills and Experience
  • NVQ/BTEC Level 3 or equivalent
  • Experience of building strong, effective relationships with children, young people and families in times of challenge and crisis
  • Experience of undertaking direct, activity based work with children, young people and families.
  • Knowledge and understanding of the issues impacting children, young people and families, and that led to them requiring support
  • Knowledge of Children Act 1989 and 2004 and other legislative and policy guidance applicable within Childrens Social Care
  • Desirable - First Aid Certificate/Ability to use sign language

The role requires you to be mobile throughout a wide operational area including travelling around the county of Essex and beyond, transporting service users and their belongings and to be able to do so in an emergency. Driving licence and car or ability to meet the mobility requirements of the role through other means is essential.

Qualification certificates must be brought to interview.

Essex County Council is proud to offer an excellent benefits package to all its employees. For more information please use the following link:

Please note ECC regularly reviews its reward and benefits

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

We seek the best talent from the widest pool of people as diversity is key to our success.

If you have any queries regarding this role, or require anything further, please contact the Essex Recruitment Team on 033 005 83330*.

*Calls to this number are charged in the same way as calls to numbers starting 01 or 02, please check with your service provider

Working for Essex welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Working for Essex is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

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