Operations Admin Apprentice in Leeds LS11
Established in 2009, we provide bespoke award winning communications products and services to over 2500 businesses across the UK.
We provide employees with the opportunity to carve out a successful career, supporting them as they develop and grow. The business world is always changing, but one fact remains constant: We believe our employees are our greatest asset.
We want someone who is...Hobbyist, someone that self teaches and builds their understanding in their chosen subject Thrives in a hands on environment Able to work well as part of a team as well as on their own Can give examples of their strengths and knowledge Self-starter Able to follow instructions and complete tasks
This is a great time to join Lily Communications as we are experiencing some considerable growth and embarking on some very exciting strategic projects. Technology will be key to both Lily Communications and the industry going forward.
Responsibilities and dutiesTo liaise with Engineers throughout the day, obtaining progress reports To maintain Engineers diaries To develop a good working relationship with Engineers and Internal Departments Sourcing and raising part requests to be ordered To clear jobs on the database inputting all relevant information in an accurate and timely manner To cover team members duties as and when required Adhere to Key Performance Indicators (KPI's) and objectives as defined Status check all outstanding work daily Communicate with Internal Departments via variety of medium including email, fax and telephone Sending letters where appropriate and contracts out to the customer To schedule and co-ordinate new installations, additional works and engineers workload on a daily basis, ensuring, that both internal and external client expectations are met Ensure the engineers are despatched to jobs in the most efficient and timely manner
Desired skillsTo be committed to working as part of an effective team within the Network and Engineering department To maintain the highest standard of professional conduct at all times with internal and external customers and colleagues To be committed to the principles and practice of Continuous Professional Development and to undertake additional training to meet individual and organisational needs
Required qualificationsAny A Level or a Level 3 in a similar subject Or holds an existing project management qualification
Monday–Friday, 8:30am-5pm (to include lunch and other prescribed breaks), 37.5hrs per week
Weekly salary will be dependent on the candidate experience
BenefitsCareer progression New job title Salary expectations
“QA’s Apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”