Apprentice Business Administrator in Yeovil BA21
We are a rapidly growing company that is continually developing. Ransom Spares is a family company, based in Yeovil, Somerset. We sell spare parts for the home and garden. We promote a 'make & mend' culture instead of a 'throwaway society'.
We are based in beautiful Somerset surrounded by wonderful country side, and just a stone’s throw away from the seaside.. This makes our amazing team happy, cheerful. We have a member of staff who completed the Business Administration Apprenticeship 3 years ago.
At the end of their apprenticeship they were given a permanent full time job and they are now a key member of our team. With the right attitude and commitment there is no reason why this couldn’t be you!
We want someone who is...Hobbyist, someone that self teaches and builds their understanding in their chosen subject Thrives in a hands on environment Able to work well as part of a team as well as on their own Can give examples of their strengths and knowledge Self-starter Able to follow instructions and complete tasks
You will be part of a small but busy sales and customer service team to ensure that our customers’ requirements are met in a timely and efficient manner.
You will also carry out general office administration duties to ensure the smooth running of the office.
Key Responsibilities:Reporting to the Manager Liaising with team members To provide excellent customer service to customers by giving advice and also taking orders. You must be dynamic, organized and able to work under your own initiative. There is a lot of multi-tasking within this role and will provide extensive experience in many different areas of the business. Your commitment to fulfilling all orders and processing accurately will play a significant part in the way you succeed in the job. You will be picking, processing, packing and shipping orders. This needs to be completed accurately and efficiently You will need to maintain accurate records, reports and quality checks. And communicate with the carriers when necessary.
We receive many emails and telephone calls daily including order related queries and giving customer advice. These must be answered promptly and efficiently
Required Skills:We are looking for people to join our team who: Friendly and helpful to customers; Able to work under your own initiative; Able to concentrate and focus; Have fast and reliable data entry skills; Have a positive attitude; Have good numeracy and literacy; Excellent verbal and written communications skills Good IT skills (MS Office platform) Must be able to work as a team Organized Ability to work under pressure
Additional Information:37.5 hours, Monday – Friday, 9 – 5:00 £185 per week
Sstart with a 13- 15 months Business Admin apprenticeship consisting of hight quality classroom training with on the Job experience.
The opportunity to gain full time employment on successful completion of the apprenticeship
“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”