Apprentice - Fitness and Sport

Recruiter
Activate Learning
Location
Oxford
Salary
Competitive salary
Posted
12 Jun 2018
Closes
16 Jun 2018
Category
Education
Contract Type
Permanent
Hours
Full Time

An exciting opportunity is now available for an Apprentice in Sport and Fitness – this is your opportunity to train as a Personal Trainer whilst gaining experience in all parts of the Oxford Lifestyle Centre. You will:

  • Assist with daily operations ensuring effective, accurate and professional operation of the fitness facility.
  • Assist with the preparation of all areas for activities and special events as required.
  • Assist the members of the public in their use of the facilities, encouraging maximum usage
  • Assist in the communication and promotion of the centre’s services.
  • Establish and maintain excellent relationships with our customers and potential customers, handling and escalating complaints where appropriate.
  • Undertake cleaning duties, as appropriate
  • Maintain own mandatory qualifications, licensing and CPD/ training requirements.
  • Deliver exceptional service to all customers and potential customers of the Centre
  • Ensure the efficient and effective operation of the gym/reception area
  • Monitor and control entry to the Centre
  • Ensure all customer sales and bookings are managed correctly, assisting customers in their choices
  • Assist in the communication and promotion of the centre’s services, ensuring all information given is correct and up to date.
  • Deal with complaints in a sensitive manner, promptly and politely in accordance with Company guidelines
  • Adhere to the Equality and Diversity Policy, Health and Safety procedures, operating procedures, customer service standards and uniform policy at all times
  • Assist with daily operations ensuring effective, accurate and professional operation of the fitness facility.
  • Assist with the preparation of all areas for activities and special events as required.
  • Assist the members of the public in their use of the facilities, encouraging maximum usage
  • Assist in the communication and promotion of the centre’s services.
  • Establish and maintain excellent relationships with our customers and potential customers, handling and escalating complaints where appropriate.
  • Undertake cleaning duties, as appropriate
  • Maintain own mandatory qualifications, licensing and CPD/ training requirements.
  • Deliver exceptional service to all customers and potential customers of the Centre
  • Ensure the efficient and effective operation of the gym/reception area
  • Monitor and control entry to the Centre
  • Ensure all customer sales and bookings are managed correctly, assisting customers in their choices
  • Assist in the communication and promotion of the centre’s services, ensuring all information given is correct and up to date.
  • Deal with complaints in a sensitive manner, promptly and politely in accordance with Company guidelines
  • Adhere to the Equality and Diversity Policy, Health and Safety procedures, operating procedures, customer service standards and uniform policy at all times

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