Client Support Administrator (Part-Time)

Recruiter
Noble Recruiting
Location
Basildon
Salary
£15,000 - £19,999
Posted
04 Jul 2018
Closes
14 Jul 2018
Contract Type
Permanent
Hours
Part Time
We have an exciting new opportunity for a Part-time Client Support Administrator.

Roles and Responsibilities:

Update Alert Tracker on daily basis

Enter notes onto Marketing Database

Importing on and off hires

Processing of sales orders, checking requirements and detail with client

Update Service System

Log all call outs – either engineer visit or telephone based

Call out records

Raise detailed engineer requests

Procedures:

Answer incoming calls and confer with clients throughout to keep them informed of status of job and ensure telephones are manned at all times

Process of client requests and enquiries

Processing of sales orders, checking requirements and detail with client & entering on all areas of systems

Liaison with clients

Advise clients in use of products and initial diagnostics of reported technical problems

Deal with client complaints and provide solutions

Responsible for all aspects of support

Assist in the routing of service engineers and cost call out charges

Book engineers into site where required

Arrange locksmiths/glaziers when required

Book and arrange collection of Porta loos

Generating letters

Reception duties as and when required

Handle and sort incoming and outgoing correspondence

Process incoming and outgoing faxes, emails and communications

Total support to all other members of the Client Services Team

Any other duties as required

Salary: £18,000 pro rata

Wed-Fri - 8 hours per day.

Noble Recruiting are an equal opportunities employer

Please note that due to the high number of applications we receive, only successful candidates will be contacted

Similar jobs

More searches like this

Similar jobs