Breakfast Host/ess

Westbury Mayfair
London (Greater)
Competitive salary
10 Jul 2018
14 Jul 2018
Contract Type
Full Time
The role of the Host/ess is to deliver a professional check-in and check-out service ensuring the highest standards of guest service and accuracy of billing. The hostess will also be responsible for enhancing the guests’ experience during their stay.As a part of this role, you will be required to deliver and maintain the highest quality Reception services and liaise with Housekeeping, F&B, Reservations and C&E to provide a seamless hospitality service to all guests and clients.Key responsibilities will also include dealing with guest queries or concerns, and other administration duties We are looking for a Host/ess with the ability to deliver the highest standards in a busy environment. Ideally you will have gained your experience in a deluxe 4 star or 5 star environment and will have exceptional communication skills. You must be able to deliver a consistent level of service under the pressure of guests’ requirements.To be successful you will need to share our ambition to develop the service level as your career grows.-Full command of English-Ability to use Hotel software, internet and MS package-Previous experience of working as a Receptionist in a 4 or 5 Star Hotel-Attention to detail-Good organizational and motivational skills