Retail Customer Service Assistant - Apple Service Centre
We are looking for passionate and energetic customer service advisors to support our retail repair centre in Soho, London.
You will welcome customers to the store and assist them to get their Apple devices repaired by our technical staff. You will engage with the customer, understand what problems they are experiencing and then recommend the best repair route and options. You'll then book them in to the system. On return you'll show them what has been one before taking payment and bidding them farewell! There's the opportunity to upsell accessories and warranty options and look out for opportunities to recommend other services.
It's a busy store, so you must like being busy and working as part of a team. Ideally you'll like Apple products and be familiar with them, but we'll give you training to support your knowledge.
We are willing to consider the hours/ days that suit you and will recruit based on attitude and our ability to cover the hours we need.