Call Centre Agent

EasyWeb Group
Northampton, Northamptonshire
£17,000 - £25,000 + Benefits
14 Sep 2018
14 Oct 2018
Contract Type

Contact Centre Agent / Call Centre Agent - Multiple Positions available 


An opportunity to work for one of the UK’s fastest growing companies as recognised by the Sunday times virgin fast track 100.


We are looking for inbound contact centre agents to work within a Northampton based insurer. 

Salary - £16,500 - £17,500 + Bonus (Average £400+ a month) - Uncapped Commission (OTE £25,000) 

Location  - Northampton

Shifts - 37.5 hours full time on a shift rota with 1 late shift a week (until 8 pm) as well as 1 weekend in 3 for full time. 

20 hours a week part-time (3 days 10-2, 1 day 4-8 and one day at the weekend for 4 hours) 


There is an assessment centre taking place on either Tuesday 18th or Wednesday 19th September. 

Start date of September or October. - If on part-time hours, you would be required to complete 1-week full-time training. 


What will your role involve?

  • Dealing with inbound queries ONLY 
  • Providing quotes and processing sales 
  • Providing an excellent level of customer service to discuss products and services 
  • You will be working in a regulated environment
  • NO cold calling 


What do we require from you? 

  • Ideally previous experience within a contact centre environment 
  • Previous Sales experience would be beneficial from any sector or environment 
  • Drive and determination 
  • Excellent customer service and communication skills 


In return, we can offer an excellent package and the ability to really enhance your earning potential, with top agents earning £30,000 per annum. 

We can also offer fantastic training programmes and the ability to progress in your role. 


Keywords: Call Centre Agent, Contact Centre Agent, Customer Service, Sales, Sales Advisor, Sales Agent, Sales Executive, Contact Centre Advisor, Call Centre Advisor, Inbound, Outbound, Telesales, 

This vacancy is being advertised by Easy Web Agency, the UK’s leading Online Recruitment Agency. The services advertised by Easy Web Agency are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications.