Food and Beverage Supervisor

Huntingdon Marriott Hotel
Competitive salary
13 Sep 2018
20 Sep 2018
Contract Type
Full Time
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stoopin CRITICAL COMPETENCIESAnalytical Skills, Problem Solving, Learning, Decision-Making, Arithmetic Computation, Interpersonal Skills, Team Work, Customer Service Orientation, Diversity Relations, Influence, Communications, Listening, English Language Proficiency, Telephone Etiquette Skills, Applied Reading, Writing, Dependability, Positive Demeanour, Presentation, Integrity, Stress Tolerance, Initiative, Adaptability/Flexibility, Safety Orientation, Organization, Multi-Tasking, Detail Orientation, Time Management, Planning and Organizing, Assists Management, Resolving Conflict, Delegating and Directing, Team Building and Coaching and DevelopingPREFERRED QUALIFICATIONSEducation: High school diploma/G.E.D. equivalentRelated Work Experience: At least 2 years of related work experienceSupervisory Experience: At least 1 year of supervisory experience