Education Manager

International Institute for Anti Ageing
United Kingdom
Competitive salary
01 Sep 2018
19 Sep 2018
Contract Type
Full Time
The Company

Join one of the fastest growing, vibrant and innovative companies at the forefront of the beauty industry. The International Institute for Anti-Ageing (iiaa) supplies Environ® Skin Care, jane iredale® mineral make-up and the Advanced Nutrition Programme™ supplements to thousands of the UK’s premier salons and spas. The success of the iiaa is down to the amazing products and our growing and passionate team.

The Role

As Education Manager you will be second- in-command to our Director of Training, working collaboratively to propel the department into a new, exciting phase of development.

You will be responsible for ensuring the smooth day to day running of the department and five training centres, management of the team in absence of our Training Director as well as supporting the continuous growth and innovation of the division and our offerings.

Alongside the operational aspects of this role, you will enjoy working on a variety of tasks and short- term and long- term projects; including proof-reading, offering technical advice to our clients as well and assisting in the writing content for new courses.

You will also have a true passion for Education and when needed will step into the classroom to deliver the core iiaa courses.



* Identify and implement training strategies to ensure maximum capacity in our five training centers
* Provide solutions to challenges
* Align educators through regular webinars and quarterly meetings
* Monitor and track teams KPI performance to achieve targets
* Responsible for taking and processing training bookings and ensuring growth within the department
* Minimising cancellations and training transfers
* Increasing training bookings and cross promoting all services the iiaa offer
* Proof reading all training material and supporting administration
* Contributes to the design, development and production of training materials, documents and manuals to ensure consistency and quality of content and delivery to meet the specific needs of the education department
* Provide administrative support to team of educators
* Deal with queries and complaints
* Prepare reports and statistics for board on progress of the department
* Administering, coordinating and planning diaries, certifications and educational material


* Training groups of between 6 and 20 Skincare Therapists / Beauty College Students when necessary at any of our five designated training centres
* Introducing Skincare Therapists and beauty college students to the philosophy of the company
* Educating Therapists and students to the highest standard to ensure that they gain a full understanding of our products and treatments
* Adapting training techniques to accommodate different learning styles
* Working to specific lesson plans with efficiency whilst ensuring therapists have an excellent grasp on training content
* Motivating attendees to transfer learning into improved in-salon performance
* Be inspirational; demonstrating confidence and always looking to share best practice and develop your own skills

The deal breakers

* Beauty qualification to NVQ Level 3 or equivalent
* Passion for the beauty industry and education
* Strong knowledge of industry trends
* A confident presenter with experience public speaking
* You will be confident in using MS Office including Excel and PowerPoint
* Excellent communication skills with great attention to detail* Full Manual Drivers Licence

Candidate requirements

* A positive can do attitude; we believe in having a positive and optimistic attitude about everything we do because it inspires others to have the same
* You will be confident in your interactions and will enjoy building collaborative and effective relationships with both internal and external customers
* A naturally organised character with the ability to time manage effectively
* The ability to build quick and effective rapport with both end users and business owners
* A flexible character with the ability to adapt to working in a variety of different environments
* Organised and effective at managing your own time and diary
* Confident in using your own initiative and working independently
* A real team player

Desirable but not essential

* A qualification in training is highly desirable

The Perks
* Christmas Shut down to spend with your loved ones
* Private Health Care after two years - because we care about your health!
* Huge discount on our fabulous products, plus an allowance to spend each month
* Discounts on treatments in our flagship salon, Skin3
* Beautiful offices with free onsite parking* Workplace Pension Scheme, Childcare Vouchers, Free Eye Test, to name just a few…..
* Subsidised lunch in our onsite restaurant* A strong environmental ethos and a chance to join the Green Team* Recommend a Friend Scheme
* Friday Feelings, Hero of the Month, Yearly Rewards and Charity Raffles all go towards creating a working environment that is fun and enriching
* Our culture is very collaborative with a ‘family/community’ vibe

Beauty Therapy NVQ Level 3A valid UK/ EU work permit: RequiredFull time

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