Exams Assistant

Seevic & Palmer’s Colleges Group
United Kingdom
Competitive salary
14 Sep 2018
22 Sep 2018
Contract Type
Full Time
Job Description

Post: Examinations Assistant Hours of Work: Variable Reports to: Examinations Officer Campus: Benfleet or Grays

Main purpose of job

To support the Examinations Departmentin the efficient co-ordination of examinations and administration of the workof the Examinations team. To deal with related enquiries, and to assist inensuring that all College examinations are run smoothly and in an organised andeffective manner.

Duties and responsibilities

Result Areas
  • To ensure the collection, processing and submission of examination entries andamendments to the awarding Bodies for all examination .
  • To ensure the day to day administrative tasks involved with examinations
  • To ensure entries/registrations are submitted accurately and on a timely basis. Toassist with the reconciliations and audit
  • To liaise with appropriate staff in other areas and other centres relative toadministrative and examination procedures.
  • Responsible for the administration and development of systems and procedures, on-line and paper based.
  • Provide accurate processing, logging and retrieval of data, ensuring systems andprocesses are followed accordingly, and devising and updating systems, asappropriate in consultation with management.
  • To administer, develop and maintain systems to ensure effective retrieval ofpaperwork supporting the examination processes, as required.
  • Attend all events as specified by Management, as deemed necessary for Collegepurposes, to provide effective support and meet service requirements.

Major Tasksand Problems
  • Ensuring constraints of processes and procedures are communicated effectively and have no negative impact on business opportunities, associated deadlines and internal relations.
  • Performing all functions accurately, comprehensivelyand within resources and time constraints
  • Flexibility to meet deadlines in a challenging, multi-functional and multi-disciplined role.
  • Ensuring the highest levels of customer service are provided at all times in line with communication policy and quality standards.
  • Managing and prioritising actions and student issues and concerns.

Decision Making
  • Providing guidance and advice within procedures, policy and legislation.
  • Ti me management, prioritising and structure of tasks allocated to you or taken on by you.
  • Appropriate team support and cover to complete tasks to deadline.
  • Who to communicate to about certain situations and what is appropriate on behalf ofthe students and Seevic College.
  • When to pass enquiries up to Examinations Officer or deputy

  • To actively promote the College's Equalities and Diversity policies within allaspects of the post.
  • To adhere to and proactively promote the College's Values and Behaviours at all times.
  • To have a comprehensive understanding that Safeguarding including PREVENT is ashared cross College responsibility.
  • To carry out supplementary evening or day and or weekend duties as required.
  • To comply withthe requirements of College Policies and Procedures.
  • To be responsible for the implementation of and compliance with the College's Health and Safety policy.
  • To champion and embody best practice College developmental activities including Performance Appraisals.

The duties and responsibilities listed are not exhaustive and the College mayreasonably require that post holder to undertake duties and responsibilitiesnot stated within this job description.

Person specification

Criteria Essential Desirable Qualifications
  • H igh Standard of Education or Relevant experience
  • An overall level 2 or equivalent qualification(s) with a minimum expectation of at least Level 2 in Maths and English
  • Computer related qualifications
Experience and knowledge
  • Ability to work as a member of a tea m.
  • Excellent written and oral communications skills
  • Excellent customer care skills
  • Examinations or relevant administrative experience, preferable in an educational setting
  • Significant practical experience of using software packages, including the use of database, spreadsheets as well as word processing and email
  • Ability to multi task and demonstrate organisational skills
  • Ability to maintain and develop administrative systems
Skills and attributes
  • Able to communicate with your people and customers at all levels both verbally and in writing
  • Articulate, approachable and good interpersonal skills
  • Good telephone manner and attention to the high levels of internal and external customer care
  • Self-motivation
  • Personal Organisation
  • Able to work under pressure and to deadlines
  • High level of attention to detail
  • Flexibility and ability to contribute to a team approach
  • Ability to use initiative
  • Honesty and Integrity

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