At The Midland we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.
The Exciting Opportunity
The position of Spa Therapist has become available at The Midland. Reporting into the Director of Spa, you will be responsible for delivering a range of luxurious treatments from Massage to Manicures, keeping your treatment room clean, and advising guests on further care including recommending products. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care.
Where Will You Be Working?
The Midland Hotel is located in the heart of the bustling city of Manchester. With conference facilities catering for over 1,000 delegates at any one time, this is a fast-paced hotel that caters for a range of guests, coming for business or leisure. Featuring famed Rosette rated restaurants Adam Reid at The French and Mr Cooper’s, as well as one of Manchester’s trendiest city spas ‘The Spa at The Midland’ and the brand new ‘The Tea Room’, this is the perfect hotel for both meetings and a family break. This hotel features 312 spacious bedrooms that are sure to wow any guest. We pride ourselves on investing in our people and delivering outstanding customer service.
The Spa at The Midland has developed into a major city centre draw for relaxation, beauty & grooming. With a team of 22 spa staff, the majority of whom live locally, the spa has gone from strength to strength and hit many milestones in its first 12 months. Scooping up four awards in the prestigious The Spa Traveller Awards 2015, including ‘The Best New City Spa and receiving a 5 ‘Bubble’ rating from The Good Spa Guide in its first year, it’s no surprise that The Spa at the Midland has become a favourite of leading beauty editors and celebrities, as well as the ‘go-to’ day spa in the city and a first choice destination spa for guests nationwide. Most recently the spa has been nominated as Spa of the year North West in the Professional beauty awards 2016.
What’s In It For You?
People love to work with RBH Hotels because…
- We focus on health, wellbeing and our communities
- Our people are truly engaged at work
- There’s open, clear communication from the top
- We’ve got great career development opportunities
- There’s a culture of transformation and innovation
We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;
- Discounted hotel room rates for you AND your friends and family that will make you really popular!
- Incentive programmes
- Money off high street retailers
- Flexible working arrangements because we know your life comes first
- Free meals on duty
What Are We Looking For?
We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests.
As a Beauty Therapist you’ll help provide a friendly, knowledgeable and professional service offering a wide range of ESPA treatments. You'll consult each client to fully understand their personal needs and be committed to delivering high quality, exceptional treatments. As a Beauty Therapist you’ll also be supporting your manager to maximise revenue through careful diary management and proactive selling of high quality spa retail products.
Previous experience in a large hotel spa is preferable but full training is provided.
You will be required to have a minimum of NVQ Level 2 in Beauty Therapy
The Bigger Picture
The Midland is managed by RBH Hotels; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.
A valid UK/ EU work permit: RequiredFull time
So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!