Customer Service Advisor

Recruiter
Clarins
Location
United Kingdom
Salary
Competitive salary
Posted
03 Sep 2018
Closes
20 Sep 2018
Contract Type
Permanent
Hours
Full Time
Are you passionate about customer service?

We are too. It’s what defines our customer journey, as we provide a Five-Star experience at every stage.

In this role, you’ll play a key part in upholding this, as you help man our extremely busy Consumer and Ecommerce Customer Services desk.

You’ll be communicating with people through all channels; from telephone and live chat through to email and social media to help people with their queries and complaints.

To take on this role, you’ll need prior experience in a customer-facing role (ideally within beauty) and will have used different methods of communication, including digitally. You’ll love to problem-solve and will be an exceptional communicator, adept at dealing with different people and their needs.

You’ll have good attention to detail, a passion for delivering to your customers, and will always show a positive approach to your work.

The shift pattern would be as follows: 7 days on (2 short days for weekends) 1 day off, 1 half day, 5 days off then repeat. You will have every other weekend off, always working on a Friday either full day or part day.

Please apply with your CV ASAP.A valid UK/ EU work permit: RequiredFull time

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