Student Services Manager - New College Stamford
About the Role
New College Stamford is seeking to appoint a Student Services Manager to lead our student services team, ensuring that every student is supported to achieve their full potential. New College Stamford is a medium sized college in South Lincolnshire with over 2000 16-18 year olds on Study Programmes, 250 Higher Education students, 400 Apprenticeships and 1000 adults on a range of programmes. The College was graded ‘good’ by Ofsted in March 2017 and has firm ambitions to ‘Achieve Excellence’ in the next two years. This post holder will lead and manage a highly effective team to engage with and support students throughout their student experience, by providing first class customer service in the form of student welfare, careers advice, pastoral and financial support and guidance and ensuring the students are appropriately safeguarded. As Student Services Manager you will also be responsible for the running of a high quality tutorial programme that helps prepare students for their next steps and will be the Designated Safeguarding Lead.
The successful candidate must be qualified to Level 3 or above and have extensive experience in leading a team, safeguarding training and experience of dealing with safeguarding casework. You must be able to demonstrate you can be self-motivated, exceptionally well-organised, with superb communication skills, the ability to lead and provide exceptional customer service. Finally the successful candidate must have the ability to work under pressure, prioritise and meet deadlines. In return we will offer an exciting and challenging role with a very supportive network of staff.