Service Manager (Family Engagement)

EasyWeb Group
£26,000 per annum
21 Sep 2018
17 Oct 2018
Contract Type
Full Time

Service Manager (Family Engagement)

Pact is a national charity that supports those affected by imprisonment and their children and families.

Position: Family Engagement Manager (Scale 3)
Location: HMP Pentonville, London, N7
Job type: Full Time, Permanent
Hours: 37.5 hours per week (including flexible weekend working)
Salary: £26,000 per annum
Benefits: Generous holiday entitlement, cycle to work scheme, free advice and counselling service plus more.

About the role:

As Family Engagement Manager at HMP Pentonville you will manage Pact’s Family team, overseeing visitor centre services; play and children’s services; a booking line, a catering service and family casework support to prisoners.

This role will involve weekend working.

About you:

To be successful in this role you will have demonstrable capacity to coordinate a broad service, as well as experience and understanding of working with families in a challenging multi-agency environment, ideally involving people with convictions and / or their families.

You will also have excellent organisational skills and the ability to manage a demanding work load.

You will have the ability to contribute to planning and development of Pact’s family work and also have knowledge of safeguarding / child protection practice.

Furthermore, you will have excellent interpersonal communication skills and ability to work in build partnerships with a range of agencies.

What Pact offer:

Pact offers a wide range of benefits including free confidential advice and a counselling service, cycle to work scheme, eye care vouchers and generous annual leave entitlement.

You will have the opportunity to attend training events to further develop yourself as a front-line services worker, you will undergo a through induction process and be supported by a friendly and enthusiastic team.

Other information:

This post is subject to a 6 month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3 year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service enhanced check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

You may have experience of the following: Family Engagement Manager, Family Engagement Worker, Visitor Centre Manager, Customer Service Manager, Services Manager, Project Coordinator, Family Services Manager, Volunteer Management, Senior Support Worker, Family Services, Support Work, Social Work, Advocacy, Mentor, Mentoring, Charity, Charities, Not for Profit, NFP, Third Sector, etc

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