Central Sales Support Advisor, Supply Staff - Temporary Role

Glasgow City
£9.34 per hour
27 Sep 2018
27 Oct 2018
Contract Type

Central Sales Support  Advisor, Supply Staff - Temporary Role 

Location: Glasgow City Centre

Salary: £9.34 per hour

The world is changing and so are we. Becoming a CYBG employee means embracing that, and letting your ambition drive you. You need to be all over it, connecting with our growing network of customers and staff across every level of the bank. We need staff who are naturally curious, and willing to go the extra mile to provide our customers with the support they need to succeed.

An exciting opportunity exists within our Payments Team right now. This sits within Working Capital Solutions, part of Customer Banking.  If you’re passionate about providing really great service, and willing to do what it takes to make our customers happy, please read on.

This role is about…

  • Providing a range of administrative activities to provide our customers with an efficient service
  • Enabling the delivery of a first class customer experience
  • Contributing to the team's financial performance and achievement of the teams overall business objectives
  • Driving business growth through on-boarding business customers to our Payments products, mainly BusinessOnline, and identifying other customer needs that we can meet
  • Responding to and resolving queries to the satisfaction of customers and colleagues
  • Ensuring excellent attention to detail and care in data quality
  • You will be required to follow processes and procedures and in particular, customer KYC and AML processes

We need you to have….

  • Ability to provide superb customer service over the phone, drive growth, generate cross sales and meet operational targets
  • Strong interpersonal, written and verbal communication skills
  • Awareness of risk management policies and procedures
  • Ability to pay close attention to detail, whilst working in a fast paced environment
  • PC literate with demonstrable administration experience
  • Proven ability to work as part of a team

If this sounds like a role for you, then please click the link below to apply.

Points to note: If we offer you the job and you accept, you will be required to pass a credit and criminal record check, as well as providing 3 years' worth of satisfactory references.

At CYBG, inclusion is at the heart of our culture. It’s written into our values. As part of our inclusion strategy, we want to build a truly inclusive culture, where every colleague and customer feels they belong and our recruitment process reflects this approach.