Family Support Worker

£8.75 per hour
05 Oct 2018
30 Oct 2018
Contract Type
Part Time

Family Support Worker

Pact is a national charity that supports those affected by imprisonment and offers support to their children and families.

Position: Family Support Worker
Location: HMP Send, Woking, Surrey (Commutable from Guildford, Epsom, Farnborough, Bracknell, Slough and surrounding areas)
Job type: Part time, Permanent
Hours: 5 per week (weekend work)
Salary: £8.75 per hour
Benefits: Generous holiday entitlement, free information, advice and counselling service, cycle to work scheme plus more

Closing Date: 28 October 2018
Interview Date: Week commencing on 05 November 2018

About the Role:

As Family Support Worker at HMP Send you will work as one of the Pact Family team, you will be based primarily in the prison’s visitor centre providing support, advice and guidance to families visiting prisoners, facilitating prison visits and family days and supporting the tea bar service.

Working as a member of the Family Services team, to work across all areas of the service, primarily in the visitors centre, but also across the visit’s hall, play area and tea bar in order to provide a safe and welcoming environment, and provide advice, support and information to friends and families visiting the prison.

You will assist in the operation of the Centre ensuring the Centre is open at the specified times and support volunteers and other members of the team

Whilst assisting with booking in of visitors in line with Pact and the prison’s procedures you will encourage families to access support for their needs by interacting with visitors, offering information and advice as appropriate on a confidential basis.

You will also identify first time visitors and ensure they are provided with enhanced support and reassurance.

About You:

To be successful in this role you will have demonstrable experience and understanding of working with families in a challenging multi-agency environment, ideally involving offenders and/or their families.

You will offer a friendly and welcoming environment within the Visitors Centre, where people visiting the prison, can spend time before and after their visit.

Lastly, you will develop an area in the visitors centre for children which may include displays of children’s art work, relevant posters and information, as well as toys and other materials to engage children before and after a visit.

What Pact Offer:

Pact offers a range of employee benefits including free confidential advice and counselling, generous holiday entitlement, cycle to work scheme, free eye care vouchers. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

Other Information:

Pact is an equal opportunity employer and welcomes applications from all backgrounds, including those with previous convictions (appointment to post is subject to a risk assessment).

This post is subject to a 6 month probationary period, verification of identity and proven right to work in the UK, satisfactory HMPPS / MoJ Security Vetting, satisfactory employer references covering a minimum of 3 years and a satisfactory enhanced DBS. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

You may have experience of the following: Family Support Worker, Case Management, Care Worker, Rehabilitation, Family Services, Support Work, Support Worker, Criminal Justice System, Charity, Charities, Third Sector, Not for Profit, Social Work, Advocacy, Mentor, Mentoring, etc.

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