Door Person

Grosvenor House, A JW Marriott Hotel
London (Greater)
Competitive salary
09 Oct 2018
12 Oct 2018
Contract Type
Full Time
Start Your Journey With UsGrosvenor House, A JW Marriott Hotel welcomes you with luxury accommodation, 5-star amenities and an absolutely extraordinary location. Overlooking Hyde Park, this iconic hotel is a unique blend of 1920's style and 21st century comfort. Located in the glamorous Mayfair, this is one of London's most desirable addresses, with the West End and Knightsbridge just a short stroll away. Door PersonAre you passionate to deliver exceptional service? Are you looking for a new challenge in a luxury environment? Would you like to be part of a dynamic international company?We are looking for someone who is able to work in a team, enjoys working in a fast paced environment and is willing to engage with guests. One year experience in a similar hotel/restaurant is desirable. Door Person Job SummaryAs our new Door Person, you will be required to:Prepare yourself for your daily shift by ensuring that all information is passed on between the Door Person on duty Ensure best possible two way communication with fellow associates and managersEnsure complaints are being tracked through Guest Response programmeHave flexibility in working hours Ensure immaculate appearance of the courtyard and entrancesHave detailed and up to date knowledge about the hotel services and functions at all timesWelcome arriving guests and open the doors for themGive Guests a fond farewell and assist with luggage for both arriving and leaving guest