Team Leader - Lady Abercorns

Andaz London Liverpool Street
London (Greater)
Competitive salary
11 Oct 2018
14 Oct 2018
Contract Type
Full Time
Team Leader of the Lady Abercorn pub at Andaz London Liverpool Street I am responsible successfully overseeing the running of the pub and I share the daily responsibility of the Lady Abercorn with the other Team Leaders and Outlet Manager as well as working alongside the staff in the kitchen; I head up the service side of the operation and have few other Team Leaders who share the responsibility.The team consists further of waiter/waitresses, bartenders, commis waiters/waitresses and temporary staff. I am also charge of all their development and progression as it’s the people that make the experience for our guests and help create lasting memories.My main area of responsibility is to run Lady Abercorn's unscripted service, whereby everybody can add their individual touch and ‘personal style’ to the ambience and environment. I also contribute to the financial success of the operation which includes keeping to defined targets of revenue, cost and keeping a close eye on payroll; this includes rota preparation, managing periods of annual leave and ensuring we have the right people in the right place at the right time.The most important skill is the ability to multitask as there is a busy operation to run while planning the staff and keeping watch over service levels and revenues.There is a strong group of people around me with young and ambitious staff as well as experienced personnel who have worked with us for long periods of time. They all have great potential and it makes me happy to bring them together into a great team and achieve the results as a group. as above