General Manager / Co Founder

London (Greater)
Competitive salary
12 Oct 2018
16 Oct 2018
Contract Type
Full Time
PSYT (Psychological Technologies LTD)

PSYT exists to help individuals live happy, fulfilling and productive lives. Our mission is to create environments and minds which are conducive to individual and societal wellbeing.

We measure and improve wellbeing by using cutting edge diagnostic tools and scalable digital wellbeing interventions. These are based on techniques developed in the world’s largest study of momentary happiness and in pioneering App-based interventions with, for example, Headspace and Vice.

PSYT was co-founded by Nicholas Begley, previous Head of Research at Headspace and Dr George Mackerron, developer of Mappiness, the world’s largest study into Momentary Happiness conducted while at LSE.

We have just closed a funding round (details here - and are looking for an enthusiastic experienced General Manager and co-founder, to help grow the company to the next level. Ideally they will have experience in B2B and B2C and will have successfully scaled a technology company. They will have a commercial background, with a strong interest in wellbeing and will help grow the company developing strategy and building out sales and operations, allowing the cofounders to focus on product and partnerships. We see this role evolving into the CEO job as the company grows.

Mission of the Role:
The mission for the General Manager (GM) is to deliver a well-run business, one that meets its revenue targets of 1m ARR by September 2019, achieves Net Promotor Score of 30+, a team motivation score of 70%+ and our social impact target of improving the wellbeing of 10m people in 3 years.

Priority deliverables:
We think it is helpful to know what success looks like right from out outset. This is what you will you be expected to deliver. These are intended to be as objective and as SMART as possible.

• Ensure that the business meets its revenue target of £1m ARR by September 2019.

• Hire A level players to key roles in marketing and sales.

• Lead and motivate the team with a 70%+ score from a 360 review on clarity, consistency, delivery and inspiration.

• Take full accountability for the P&L, including balancing the cost drivers and revenue drivers, in line with our strategic priorities.

• Deliver short term performance measures of i. revenue, ii.customer satisfaction and iii. team motivation to achieve a 70% aggregate score with no score below 60%.

• Personify our values, creating a team culture of openness, dependability, clarity meaningfulness and impactfulness.

• Manage relationship with investors, with a score of 75% satisfaction with relevant and timely investor information.

Role-specific competencies:

We are looking for demonstrable experience and success in these role-specific competencies:

• Efficiency - Able to produce significant output with minimal wasted resources.
• Honesty / High integrity - Builds trust and maintains confidence. Speaks plainly and truthfully.
• Organisation and planning. Plans organises, schedules and budgets in an efficient, productive manner. Focuses on key priorities.
• Worth ethic - Possess as strong work ethic and a willingness to work hard and sometimes long hours to get the job done.
• High standards - expects personal performance and team performance to be nothing short of the best.
• Open to criticism and ideas. Solicits feedback and fosters a culture of openness and collaboration.
• Calm under pressure. Maintains stable performance under stress.
• Ability to develop people - Coaches people in their current roles to improve performance.

Cultural competencies:
We are proud of our culture and how we work together. We are a small, supportive, fast-paced, high-performing team. The journey matters, not just the destination. We improve wellbeing, and starts with our own. We are:

• friendly and supportive
• proactive and enthusiastic
• curious and smart
• collaborative
• adaptable and eager to learn

Job Role & Responsibilities will include:
● Heading up day to day operations, inspiring the team and driving growth.
● Leading sales in the short-term
● Contributing to overall company strategy and commercialisation
● Growing, hiring and structuring the organisation for maximum efficiency
● Representing the company.

What we are offering:
● A full time permanent role, competitive salary with share options.
● Opportunity to be involved in a high growth sector with experienced and passionate individuals.
● Opportunity to work with intelligent, inspired, passionate and collaborative team
● Ability to shape the company and share in its success.

A small but fast growing start-up creating innovative technology to measure and enhance psychological states for individuals and organisations. Our unique platform helps individuals and organisations better measure, value and improve wellbeing.

George leads on the measurement side, having mapped the nation’s wellbeing with the Mappiness app. Our experience sampling methodology (ESM) platform has been used by over 100,000 individuals and counting, and our award winning research apps often get featured widely in the press. Nick leads on interventions, as the former Head of Research for successful mindfulness app Headspace. Last year, our mindfulness app ‘Rebalance with Mindfulness’ ( was featured on the app store as a ‘New App Apple Loves.’

A documentary was recently produced our product by Vice Media.

We’re looking for a candidate who has a proven track record working in a startup and scaling the business.

The non-negotiables:
● Knowledge of scaling up a tech startup with experience in business management.
● Knowledge of developing strategy, setting goals and executing against budget.
● High competency in both managing and growing a team of staff to drive target KPIs
● Excellent organizational skills, with impressive ability to manage a multitude of responsibilities and get things done.
● Entrepreneurial, commercially and operationally minded.
● Excellent people skills, business acumen and exemplary work ethics
● Supportive leadership style
● Have a relevant business degree ideally an MBA

Highly desirable:
● Successfully built or run another technology start-up
● Experience in the B2B and B2C space
● Experience in managing investors and raising finance
● Passion for psychology and wellbeing
● Experience in sales, managing finance or similar financial exposure
● High competency in understanding, implementing and maintaining systems/automation within a business.

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