Customer Service Agent

London (Greater)
£15,000 - £19,999
12 Oct 2018
16 Oct 2018
Retail and Sales
Contract Type
Part Time
Providing excellent service to Tutorfair customers!

We're looking for a patient, enthusiastic and cheerful individuals to join our Customer Service team to help provide assistance for clients and tutors contacting Tutorfair.

Tutorfair is a website to help parents find tutors. We care passionately about transparency, fairness and equality in education; every lesson supports our mission to make tutoring fair. This is a part-time, paid opportunity to work in a fun and fast growing start-up.

***What your role will involve***
Answering emails and our online chat
Answering the phone
Monitoring activity on the website to help tutors and clients
Designing and improving the ways we provide customer service

***What you'll get out of it***
Flexible shifts which includes regular working from home
Build experience of business start-ups
Exposure to the Education and Tech Start-up industries

***An ideal team member***
Has experience of tutoring, or the education industry
Has experience in a customer-facing role
Believes in making a difference and being part of a socially responsible company
Is patient, caring, and extremely helpful
Is free to work evenings Mon-Fri and a couple of hours over the weekend

£9-£10/hour depending on experience

Email a cover letter (addressed to our CEO) on why we are a great fit for each other and your CV