Customer Service Agent

Recruiter
Tutorfair
Location
London (Greater)
Salary
£15,000 - £19,999
Posted
12 Oct 2018
Closes
16 Oct 2018
Category
Retail and Sales
Contract Type
Permanent
Hours
Part Time
Providing excellent service to Tutorfair customers!


We’re looking for a patient, enthusiastic and cheerful individuals to join our Customer Service team to help provide assistance for clients and tutors contacting Tutorfair.


Tutorfair is a website to help parents find tutors. We care passionately about transparency, fairness and equality in education; every lesson supports our mission to make tutoring fair. This is a part-time, paid opportunity to work in a fun and fast growing start-up.


What your role will involve
Answering emails and our online chat
Answering the phone
Monitoring activity on the website to help tutors and clients
Designing and improving the ways we provide customer service


What you’ll get out of it
Flexible shifts (between 10-12 hours a week)
Build experience of business start-ups
Exposure to the Education and Tech Start-up industries


An ideal team member
Has experience of tutoring, or the education industry
Has experience in a customer-facing role
Believes in making a difference and being part of a socially responsible company
Is patient, caring, and extremely helpful


Pay
£9-£11/hour depending on experience


Email a cover letter (addressed to our CEO) on why we are a great fit for each other and your CV

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