Desktop Support Analyst
Now is a really exciting time to join us. At Aster, we're working towards a future where everyone has a home. Our purpose is to be an ethical housing developer and a landlord which will benefit society. We believe that work isn’t somewhere you go, it’s something you do. No two days are the same here, and agile working is the norm rather than the exception.
We’re a creative group of people, passionate about our work. We are not interested in formality or too much hierarchy and we like to bring the best ideas forward as quickly as possible. We’re proud that we provide a lively and challenging environment for our teams to try new ideas and achieve their potential. The IT team are looking for a Desktop Support Analyst:
So this is a tech role, but the single most important thing we’re looking for is someone that people like to work with. You’re the person people seek out to help or look to for guidance. not especially a BIG character, but someone that colleagues click with. Self aware, you’ll understand if this is you.
As a kid you may just have got a kick out of fixing stuff for people; helping them to understand tech, and quick to pick the new technologies yourself. You’ll be willing to pitch in and learn as we’re constantly looking for opportunities to improve our digital offering to our colleagues and customers. We rarely stand still!
You’ll obviously enjoy the buzz of working in a pretty busy, enjoyable environment and we’ll give you as much flexibility and scope to fit your world in and around what we need to get done as we can.
Technically, exposure to ServiceNow (or at least a ServiceDesk environment) is a good thing. O365, Active Directory, remote access solutions, Windows OS etc will be your bread and butter. It won’t hurt to have experience in managing and maintaining mobile devices via an MDM platform.
Sound like you? Then let us know…
To apply please provide the following (in one document):
A detailed CV (no more than three pages) to include a covering letter
Aster Group provides safety and security through our reliable landlord and independent living services and we supply a wide range of housing options in response to the housing crisis.
We own and manage over 30,000 homes, serving more than 90,000 customers in 40 local authority areas. We employ around 1,300 colleagues based in office locations across our operating regions.
We delivered nearly 1,000 new homes in 2017/18, with revenue from outright sales of £20m, shared ownership first tranche sales of £36m, generating an expected profit before tax of £50m.
We are investing in the future of our business with substantial resources set aside to improve our employee experience and to achieve our digital transformation ambitions. Through the Aster Foundation we are committed to giving something back to our local communities.