Apprentice Office Administrator in Edinburgh EH12
We’re passionate about baking. Since 1973 our master craftsman bakers have been baking in Edinburgh – kneading and shaping dough by hand. We prefer to use traditional, simple methods and allow time to naturally enhance our products, rather than adding anything that would change the quality or flavour of our breads. We’re proud of our heritage – and work hard to supply breads, cakes and pastries that are locally made, freshly baked and full of flavour.
We want someone who is...Hobbyist, someone that self teaches and builds their understanding in their chosen subject Thrives in a hands on environment Able to work well as part of a team as well as on their own Can give examples of their strengths and knowledge Self-starter Able to follow instructions and complete tasks
We are a small company that is expanding, we currently employ almost 40 people and we want to build a strong and reliable team who are keen to work hard, be a part of a team and to be keen to develop their knowledge and skills. We have a good team and we are always keen to train our staff to help them be the best they can be.
Key Responsibilities:Taking customer orders through email and by phone, placing orders by email and phone and dealing with enquiries. Data input – taking information and inputting into our ordering system and into excel. Using our ordering system to output production numbers to create our production numbers in excel to our Production Team, Dispatch Team and Driver Team. Spreadsheet work – using spreadsheets to analyse and interpret information (training would be given on Excel but a basic knowledge of the program is required for this role, likewise with Outlook and Word) Admin tasks – the role will require, amongst other usual admin tasks, filing and some cash handling.
Required Skills:In a small business we are looking for a candidate who is reliable, honest, hard working and able to prioritise their workload. We rely on our team and are a family run business and we always try to look after our staff and go the extra mile for them. As the role with be speaking with customers (both internal and external) we need a pleasant disposition and someone who is able to deal with the occasional difficult customer in a professional and courteous manner. The role will require the odd weekend work – since we run 7 days a week, we expect our office staff to take turns covering the weekend work – its likely that this would be once a month but all shifts would be agreed as a team with at least one months notice. The role requires the candidate to have knowledge of Excel, Word and Outlook. And we are looking for someone who is keen to learn as we have lots of opportunities for growth and development in the role if we can get the right candidate.
You must have at least 5 National 5 grades, qualifications must include Maths and English.
Additional Information:09:00 am - 05.30pm Monday - Friday £12,675 - £13,650
“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”