Customer Services/ Credit Advisor - Part -time 15 hours

Recruiter
Office Angels
Location
Basingstoke
Salary
£15,000 - £19,999
Posted
09 Nov 2018
Closes
11 Nov 2018
Category
Accounting
Contract Type
Permanent
Hours
Part Time
This is a wonderful opportunity for those of you looking for part-time hours with a degree of flexibility. Our Basingstoke-based client, who are making serious strides in their chosen area, are currently looking for a Customer services and Credit Advisor to join their team on a permanent basis.

Thursdays and Fridays 3pm-6pm and Saturdays 10am-6pm

Key Responsibilities will include:

* Providing troubleshooting support and portal training for merchant clients to ensure that they get the most out of their products.
* Updating and maintaining merchant accounts, while simultaneously focusing on client retention.
* Developing and maintaining a comprehensive knowledge of all point-of-sale hardware and software solutions.
* Preparing documentation to update account information, close accounts and perform rate and pricing reviews.
* Escalating sensitive, complex and high-priority financial or compliance issues to management as appropriate.
* Working to resolve queries in an efficient and effective manner.
* Utilising your pre-existing credit principles, analytical thinking skills and financial acumen to review and action credit decisions within credit policy.

The ideal candidate:

* Should have consumer credit underwriting experience in a similar environment.
* Must have proven experience of working independently in a detail-orientated environment.
* Will be highly flexible with regards to working hours and willing to work overtime as required.
* Must have strong written and verbal communication skills.

PLEASE NOTE THAT WE ARE CURRENTLY RECEIVING A HIGH VOLUME OF CVS. AS SUCH, IF YOU HAVE NOT HEARD FROM US WITHIN THREE WORKING DAYS THEN PLEASE ASSUME THAT YOUR APPLICATION HAS BEEN UNSUCCESSFUL ON THIS OCCASION.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information – please copy and paste the following link in to your browser: https://(url removed)/candidate-privacy

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