Sales Advisor - Wythenshawe, Manchester
Salary £18,500 (£9.48 per hr) + £9,000 annual OTE (uncapped) + brilliant benefits
Shift Pattern: Monday to Sunday, 37.5 hours per week, shifts between 8am and 8pm
Our brilliant contact centre teams are bursting with personality, full of friendly characters that you’ll love working with in a welcoming environment where you can be yourself. Join us as a Customer Sales Advisor and you’ll soon find out why we have been voted one of the UK’s best big companies to work for.
You’ll love the chance to earn uncapped commission. Our comprehensive three-week training will make you feel ready and supported to help our customers. We’re investing significantly in our Wythenshawe team, bringing lots of opportunities for development. Our brilliant benefits package puts money back in your pocket for lots of life’s little essentials. And our tailored support plans mean you’ll have the assistance and support you need whatever your circumstance.
In this dynamic and varied role, expect to be handling all sorts of queries from customers who are coming towards the end of their contract who may be looking to cancel or upgrade. It will be your role to get to the bottom of any issues the customer may have, ensuring they remain connected to products and services that best suit their needs.
If you’ve worked as a Sales Assistant, Sales Executive or Telemarketer before that would be great, but previous experience is not necessary. You just need an excellent telephone manner and great communication skills. The ability to listen and ask the right questions is really important, so you understand what’s driving the customer to potentially look elsewhere. Resilience, determination, empathy and the rapport to quickly develop a relationship with any customer are key traits that you’ll need to provide excellent service. Regardless of your background this role is all about your personality and behaviours - we’ll provide you with all the training that you need.
As well as a highly competitive salary we offer a benefits package that includes:
- 33 days’ holiday (including 8 bank holidays) and the option to buy or sell an additional 5 days
- Up to 80% discounted SIM only and Broadband packages for yourself, your family and friends
- Onsite Gym
- Barista style coffee shop
- Discounts at 100s of high street stores
- World leading maternity package
- Free health assessments to support your well-being
- Plus many more
Proud to be in The Sunday Times 25 Best Big Companies To Work For 2018