Luggage Porter Day/Night

Grosvenor House, A JW Marriott Hotel
London (Greater)
Competitive salary
05 Dec 2018
11 Dec 2018
Contract Type
Full Time
Grosvenor House, A JW Marriott Hotel welcomes you with luxury accommodation, 5-star amenities and an absolutely extraordinary location. Overlooking Hyde Park, this iconic hotel is a unique blend of 1920's style and 21st century comfort. Located in the glamorous Mayfair, this is one of London's most desirable addresses, with the West End and Knightsbridge just a short stroll away. Luggage PorterAre you passionate to deliver exceptional service? Are you looking for a new challenge in a luxury environment? Would you like to be part of a dynamic international company?We are looking for someone who is able to work in a team, enjoys working in a fast paced environment and is willing to engage with guests. One year experience in a similar hotel/restaurant is desirable. BenefitsWhy work for Marriott?"Take care of your employees and they'll take care of the guests" is the philosophy of our founder. At Marriott, caring for people and the community is part of who we are.Marriott offers competitive compensation and benefits to all associates. In addition to the benefits you would expect being part of a brand of our calibre, you will also be offered:•A unique opportunity to be part of an award winning international brand where we celebrate your unique talent•Part of Marriott International, the largest hospitality company in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here•World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family.•Work alongside some amazing talent- award winning, experienced hospitality professionalsOther BenefitsDiscounted room nights, meals, and spa access-because your wellbeing means so much Access to fabulous and flexible benefits to help you in and out of work- including health and life assuranceAccess to major high street discounts so you can treat your friends and family as requiredCompetitive pay and advancement opportunities28 holidays (including Bank holidays)Uniform & Dry cleaningMeals on dutyHotel Room Discounts with Marriott worldwideDiscounts on Food and Beverages, as well as retail discounts in our gift shops, spas and golf resorts at Marriott hotels around the globeLondon travel assistanceMarriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. As our new Luggage Porter, you will be required to:Ensure complaints are being tracked through Guest Response programmeHave flexibility in working hours and ensure luggage room is secure always Have detailed and up to date knowledge about the hotel services and functions at all timesAddress and bring to the attention of your supervisor any unusual items stored in the luggage roomEnsure the correct process is followed in having names recorded on luggage tickets and the correct tickets used at all timesUpon luggage delivery the full Brand Audit requirements are fulfilled with the guest being introduced to their room facilities