Family Support Worker
Family Support Worker
Pact (Prison Advice & Care Trust) is a National charity which support people affected by imprisonment. They work in prisons and communities across England and Wales to provide practical support to prisoners' children and families, and to prisoners themselves.
Position: Family Support Worker
Location: HMP Downview, Banstead, Surrey (commutable from Epsom, Sutton, Croydon and surrounding areas)
Job type: Part Time, Permanent
Hours: 10 hours per week (Thursdays & every other weekend)
Salary: £5,304.00 (FTE £19,890) per annum
Benefits: Generous holiday entitlement, free information, advice and counselling service, child care vouchers, cycle to work scheme plus more
Closing date: 20 January 2019
About the role:
As Family Support Worker at HMP Downview you will work as one of the Pact Family team, you will be based primarily in the prison’s visitor centre providing support, advice and guidance to families visiting prisoners, facilitating prison visits and family days and supporting the tea bar service.
To be successful in this role you will have demonstrable experience and understanding of working with families in a challenging multi-agency environment, ideally involving offenders and/or their families.
You will offer a friendly and welcoming environment within the Visitors Centre, where people visiting the prison, can spend time before and after their visit. Assist in the operation of the Centre ensuring the Centre is open at the specified times and support volunteers and other members of the team
Whilst assist with booking in of visitors in line with Pact and the prison’s procedures and encourage families to access support for their needs by interacting with visitors, offering information and advice as appropriate on a confidential basis.
You will also identify first time visitors and ensure they are provided with enhanced support and reassurance.
Lastly, you will develop an area in the visitors centre for children which may include displays of children’s art work, relevant posters and information, as well as toys and other materials to engage children before and after a visit.
Pact is an equal opportunity employer and welcomes applications from all backgrounds, including those with previous convictions (appointment to post is subject to a risk assessment).
This post is subject to a 6 month probationary period, verification of identity and proven right to work in the UK, satisfactory HMPPS/MoJ Security Vetting and satisfactory employer references covering a minimum of 3 years.
You may have experience of the following: Family Support Worker, Case Management, Care Worker, Rehabilitation, Family Services, Support Work, Support Worker, Criminal Justice System, Charity, Charities, Third Sector, Not for Profit, Social Work, Advocacy, Mentor, Mentoring, etc.